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Director of Operations

NHS, Bristol, VA, United States


Director of OperationsBristol Hospital | Operations Management | Full TimeCompetitive salary, depending on experience37.5 hours per weekAt Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it's driving connected health, helping the nation, transforming experiences, or building the career you want - we give you the support to do it all.

Main duties of the job

To support the Hospital Director and Director of Clinical Services, leading and developing the Hospital to ensure that performance exceeds agreed quality and financial targets.

To provide clear leadership and direction for specific services within the organisation, in line with Nuffield Health strategic goals.

To share knowledge, expertise, best practice and efficient, effective ways of working across the site and with colleagues in Nuffield Health.

Budget management – to develop budgets to support the service functions with accountability for working within budgets, and providing timely management information.

Provide insight to help shape the local self-pay pricing strategy to ensure local competitiveness.

Deliver a patient pathway that ensures high levels of customer service to all beneficiaries.

Endorse the charity's connected service propositions to the local consumer market in line with the Hospital's sales plan.

To guarantee the delivery of the Hospital's growth plans and achievement of revenue targets through service development activities.

Foster a cross-functional working relationship with other hospitals in the region, looking at opportunities to share resources and knowledge.

Coach, mentor and role model a ‘Customer First’ culture.

As Director of Operations, you will need to have:

Significant, proven commercial experience.

Strong influencing skills.

Financial management experience and analytical skills.

Experience of managing outsourced services.

Project management experience.

A proven track record of change management.

Ideally experience of working in a healthcare or regulated environment.

About us Helping you feel good. We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. You can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you. Join Nuffield Health and create the future you want, today. If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role. It starts with you.

Person Specification Qualifications

Financial management experience and analytical skills.

Experience of managing outsourced services.

A proven track record of change management.

Experience

Ideally experience of working in a healthcare or regulated environment.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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