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BLAINE BROTHERS CRM Marketing Manager

Blaine Brothers, Forest Lake, MN, United States


If you are looking for a great place to have a career, let's talk!!

We are a Minnesota-based, family-owned business seeking a CRM Manager to join our Marketing team. This role will serve as the owner and subject matter expert of our HubSpot CRM, driving optimization, data integrity, and overall system performance.

Key responsibilities include supporting user training and adoption, executing CRM-driven campaigns, and partnering with marketing and sales to enhance digital marketing efforts and customer engagement.

This is a fast-paced, collaborative environment with strong opportunities for growth and impact. Join the Blaine Brothers Family of Companies—where we work hard and have a good time doing it.

Awarded Star Tribune’s Top Workplaces 6 years in a row. We like to work hard, play hard, and take pride in everything we do!

Key Responsibilities CRM Ownership & Optimization (Primary Focus)

Serve as the

owner and subject matter expert of HubSpot CRM

Build, manage, and continuously optimize:

Customer journeys and lifecycle stages

Workflows, automations, and lead routing

Segmentation and data structure

Ensure CRM alignment across marketing, sales, and service teams

Maintain data integrity, reporting accuracy, and system governance

Identify opportunities to improve conversion rates, retention, and pipeline velocity

Partner with sales leadership to improve:

Lead handoff processes

Follow‑up consistency

Opportunity tracking and visibility

Develop tools and resources within CRM to support sales success:

Sequences, templates, and playbooks

Task automation and pipeline workflows

Act as a bridge between marketing and sales to ensure alignment on growth initiatives

Training & Adoption

Lead

CRM training for internal teams

(sales, parts, service, etc.)

Develop SOPs, documentation, and best practices

Present updates, changes, and performance insights to leadership

Drive user adoption and accountability across departments

Campaign Execution (CRM-Driven)

Build and execute targeted campaigns within HubSpot:

Nurture campaigns

Customer reactivation programs

Manage segmentation, testing, and optimization

Analyze performance and continuously improve engagement and conversion

Digital Marketing (CRM-Aligned)

Support digital efforts tied to CRM performance:

Landing pages and conversion paths

Email strategy and automation

Paid and organic traffic alignment with funnel goals

Collaborate with internal and external partners on SEO/paid strategy

E-commerce Support (Preferred / Bonus)

Support integration between CRM and e-commerce platforms

Assist with:

Customer segmentation for online sales

Email and remarketing strategies

Promotional campaign execution tied to e-commerce

Analytics & Reporting

Build and maintain dashboards that track:

Lead generation and conversion

Campaign performance

Customer growth and retention

Provide actionable insights to leadership and sales teams

Requirements Required

5–8+ years in marketing, CRM, or revenue operations roles

Strong experience with

HubSpot CRM (or similar platform)

Experience building workflows, automations, and customer journeys

Proven ability to collaborate with sales teams and improve processes

Strong analytical and problem‑solving skills

Experience presenting to and training internal teams

Preferred

Experience supporting e-commerce platforms (Magento, Shopify, etc.)

Knowledge of paid search, SEO, and conversion optimization

Experience in B2B or service-based industries (transportation, industrial, etc.)

Key Traits for Success

Process-driven and detail-oriented

Strong communicator and trainer

Comfortable owning systems and driving accountability

Data-minded with a focus on revenue impact

Able to operate both strategically and tactically

Our Vision: To be respected because of our strong family values that we put into every job we do.

Our Mission: Through our values we will strive to offer every one of our partners a helping hand in realizing their full potential by delivering value in parts, service, and sales in the industries we serve.

Please apply online at our website - Natrailer.com

Military Friendly-Vets are encouraged to apply.

North American Trailer is an EEO/AA/Minorities/Women/Vet/Disability Employer.

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