Associate Creative Director
SupportFinity™, New York, NY, United States
Overview About Everything Bagel Partners LLC
At Everything Bagel, we build and support breakthrough brands that disrupt categories and captivate audiences across digital, social, and beyond. Our brand team leads strategy and messaging for some of the most exciting startups and scaling companies across wellness, beauty, CPG, and education and more. We believe in brand-building that’s strategic, deeply human, and creatively fearless.
Role Summary The Associate Creative Director (Design) is a client-facing creative leader responsible for owning creative direction and quality across an assigned book of business (pods). This role bridges strategy and execution by translating client context into high-quality briefs, directing Art Directors and designers, and ensuring work ships on-brand, on-strategy, and optimized for channel best practices.
This is not a “big idea only” role. You will be deeply involved in direction, critique, systems, and delivery quality.
Responsibilities Own creative direction and final sign-off for an assigned portfolio of clients
Serve as the primary creative partner to clients (alignment, expectations, presentations as needed)
Partner with PM/Client Services to manage prioritization, timelines, and scope
Attend client meetings as needed (kickoffs, planning, reviews) and convert meetings and client inputs into clear briefs
Develop briefs that include objective, audience, offer, deliverables, channel specs, references, constraints, and success metrics
Identify ambiguity early and propose options/solutions to unblock execution
Provide clear, prioritized, actionable feedback to designers and Art Directors
Ensure consistency with brand standards and channel performance best practices
Maintain quality across high-volume marketing output (web, email, ads, organic)
Implement and maintain a tiered QA system: Designer self-QA → AD review → ACD final review
Reduce revision cycles by improving upstream direction and clarity
Escalate only high-risk work per agreed rubric (VIP accounts, new campaigns, strategic landing pages)
Mentor Art Directors to strengthen direction, critique, and decision-making
Coach designers on craft and execution standards
Run weekly creative calibration sessions to ensure consistent output and alignment
Build and maintain templates and standards for briefs, feedback, file naming/versioning, handoffs, and QA checklists
Identify process improvements that reduce rework and increase throughput as the company scales
Track and report on success metrics (examples: reduced directional miss, improved first-pass approval, fewer revision rounds, on-time delivery, fewer escalations, higher clarity scores)
Qualifications Required
7+ years professional design experience (agency or high-velocity marketing environment preferred)
2+ years in a lead role directing designers and/or Art Directors
Strong portfolio across digital marketing: paid social/performance ads, email campaigns, web/landing pages, organic social
Excellent briefing and critique skills (able to articulate “why” and give actionable guidance)
Strong client communication skills, including the ability to push back constructively
Ability to lead remotely with dependable ET overlap
Preferred (nice-to-have)
CRO/landing page optimization familiarity
Experience with performance testing/iteration cycles
Experience leading distributed teams
Experience partnering closely with Paid Media teams
Tools (edit to match your stack)
Figma (required)
Adobe Creative Suite (helpful)
Slack + Google Workspace
Project management tool (Asana/ClickUp/Monday/etc.)
Loom or async review tools
Application instructions Resume or LinkedIn
Portfolio link (required)
Location and time zone
A brief note describing: the channels you’ve led most (ads/email/web/organic), an example of turning unclear client input into a clear brief
#J-18808-Ljbffr
At Everything Bagel, we build and support breakthrough brands that disrupt categories and captivate audiences across digital, social, and beyond. Our brand team leads strategy and messaging for some of the most exciting startups and scaling companies across wellness, beauty, CPG, and education and more. We believe in brand-building that’s strategic, deeply human, and creatively fearless.
Role Summary The Associate Creative Director (Design) is a client-facing creative leader responsible for owning creative direction and quality across an assigned book of business (pods). This role bridges strategy and execution by translating client context into high-quality briefs, directing Art Directors and designers, and ensuring work ships on-brand, on-strategy, and optimized for channel best practices.
This is not a “big idea only” role. You will be deeply involved in direction, critique, systems, and delivery quality.
Responsibilities Own creative direction and final sign-off for an assigned portfolio of clients
Serve as the primary creative partner to clients (alignment, expectations, presentations as needed)
Partner with PM/Client Services to manage prioritization, timelines, and scope
Attend client meetings as needed (kickoffs, planning, reviews) and convert meetings and client inputs into clear briefs
Develop briefs that include objective, audience, offer, deliverables, channel specs, references, constraints, and success metrics
Identify ambiguity early and propose options/solutions to unblock execution
Provide clear, prioritized, actionable feedback to designers and Art Directors
Ensure consistency with brand standards and channel performance best practices
Maintain quality across high-volume marketing output (web, email, ads, organic)
Implement and maintain a tiered QA system: Designer self-QA → AD review → ACD final review
Reduce revision cycles by improving upstream direction and clarity
Escalate only high-risk work per agreed rubric (VIP accounts, new campaigns, strategic landing pages)
Mentor Art Directors to strengthen direction, critique, and decision-making
Coach designers on craft and execution standards
Run weekly creative calibration sessions to ensure consistent output and alignment
Build and maintain templates and standards for briefs, feedback, file naming/versioning, handoffs, and QA checklists
Identify process improvements that reduce rework and increase throughput as the company scales
Track and report on success metrics (examples: reduced directional miss, improved first-pass approval, fewer revision rounds, on-time delivery, fewer escalations, higher clarity scores)
Qualifications Required
7+ years professional design experience (agency or high-velocity marketing environment preferred)
2+ years in a lead role directing designers and/or Art Directors
Strong portfolio across digital marketing: paid social/performance ads, email campaigns, web/landing pages, organic social
Excellent briefing and critique skills (able to articulate “why” and give actionable guidance)
Strong client communication skills, including the ability to push back constructively
Ability to lead remotely with dependable ET overlap
Preferred (nice-to-have)
CRO/landing page optimization familiarity
Experience with performance testing/iteration cycles
Experience leading distributed teams
Experience partnering closely with Paid Media teams
Tools (edit to match your stack)
Figma (required)
Adobe Creative Suite (helpful)
Slack + Google Workspace
Project management tool (Asana/ClickUp/Monday/etc.)
Loom or async review tools
Application instructions Resume or LinkedIn
Portfolio link (required)
Location and time zone
A brief note describing: the channels you’ve led most (ads/email/web/organic), an example of turning unclear client input into a clear brief
#J-18808-Ljbffr