
Customer Service Representative
LendNation, Potosi, MO, United States
Customer Service Representative
LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This is a full‑time entry‑level position with great potential for the right person. We seek a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer‑service skills.
As a Customer Service Representative, You Will
Complete cash transactions for our customers
Initiate customer loans
Contact customers about past‑due payments
Work rotating shifts and some Saturdays; Sundays off
Required Skills and Qualifications
Excellent customer‑service skills
Cash‑handling experience
Ability to operate computers and standard office equipment (preferred)
Safe, secure, reliable transportation with a valid driver’s license and maintained auto insurance
Ability to work with minimal supervision
Reliable attendance is essential
Must be at least 18 years of age
Proof of eligibility to legally work in the United States
We Offer
Monthly bonus program
Steady hours, paid time off, paid holidays
Benefits
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Benefits available to full‑time employees; eligibility varies with length of employment
About the Company QCHI (LendNation) is a leading customer‑focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the alternative financial services marketplace, primarily providing credit options for consumers underserved by traditional banking institutions. They also offer services to small businesses. QCHI operates through a network of approximately 230 branches in the United States and online under the brands LendNation and 310-Loan in Canada. The company is based in Lenexa, Kansas, and has about 700 employees nationwide. QCHI / LendNation is an Equal Opportunity Employer.
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As a Customer Service Representative, You Will
Complete cash transactions for our customers
Initiate customer loans
Contact customers about past‑due payments
Work rotating shifts and some Saturdays; Sundays off
Required Skills and Qualifications
Excellent customer‑service skills
Cash‑handling experience
Ability to operate computers and standard office equipment (preferred)
Safe, secure, reliable transportation with a valid driver’s license and maintained auto insurance
Ability to work with minimal supervision
Reliable attendance is essential
Must be at least 18 years of age
Proof of eligibility to legally work in the United States
We Offer
Monthly bonus program
Steady hours, paid time off, paid holidays
Benefits
401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Benefits available to full‑time employees; eligibility varies with length of employment
About the Company QCHI (LendNation) is a leading customer‑focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30 years of experience, QCHI has grown to become a trusted leader in the alternative financial services marketplace, primarily providing credit options for consumers underserved by traditional banking institutions. They also offer services to small businesses. QCHI operates through a network of approximately 230 branches in the United States and online under the brands LendNation and 310-Loan in Canada. The company is based in Lenexa, Kansas, and has about 700 employees nationwide. QCHI / LendNation is an Equal Opportunity Employer.
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