Administrative & Sales Support Specialist
MEDIUM VOLTAGE ACCESSORY SUPPLY, Wheat Ridge, CO, United States
Administrative & Sales Support Specialist
MVA Supply | Branch Operations – Wheat Ridge, CO, US
Schedule: Monday–Friday – 8:00am to 5:00pm
The Administrative & Sales Support Specialist plays a vital role in ensuring the smooth and efficient processing of sales orders and supporting branch operations. This position handles order entry, inventory coordination, customer communication, and basic administrative and accounting tasks to support a seamless sales cycle and positive customer experience.
Key Responsibilities
Enter sales orders accurately and efficiently into company systems (e.g., P21)
Process credit card orders received via email
Confirm packing lists and ensure order accuracy
Manage Return Merchandise Authorizations (RMAs) and related documentation
Download and manage inventory reports, including stock purchase orders and daily sales
Monitor inventory levels and assist with discrepancy resolutionSupport cycle counts and physical inventory activities
Respond to customer inquiries via phone and email
Assist will‑call customers with order pickup
Provide timely and accurate customer quotes
Check, sort, and distribute incoming mail
Copy and mail checks; scan vendor purchase orders and invoices to Accounts Payable
Scan eBay purchase orders to Accounts Payable
Perform customer and vendor account maintenance
Assist with payroll‑related reporting tasks
Support collections efforts and follow up on outstanding payments
Generate and distribute daily sales reports
Create weekly quote lists
Verify Salesforce data and related sales information
Perform other duties, tasks, or work as assigned
Metrics
Order entry accuracy
Timeliness of order processing
Responsiveness to customer inquiries
Efficiency in resolving order‑related issues
Accuracy of inventory records
Qualifications
Proven experience in order entry, customer service, or administrative support
Strong attention to detail and accuracy
Excellent communication and interpersonal skills
Ability to perform effectively in a high‑volume, fast‑paced environment
Ability to collaborate effectively with team members
Strong computer proficiency
Knowledge & Skills Required
Proficiency in Microsoft Office, particularly Excel
Experience with ERP systems (P21 preferred)
Ability to work independently and as part of a team
Strong multitasking and prioritization skills
Education & Experience
High School Diploma or equivalent required
Associate’s degree in Business Administration or related field preferred
1–2 years of experience in order entry, customer service, or sales support preferred
Compensation The recruiting base salary range for this full‑time position is
$55,000–$60,000 annually .
Benefits
Medical, dental, and vision coverage
10 PTO days
5 paid sick days
Paid company holidays
Company‑paid short‑term and long‑term disability
Company‑paid life insurance
401(k) with company matching
Work Schedule Standard hours are Monday through Friday, 8:00am to 5:00pm. Overtime may be required based on branch needs and must be approved in advance by management.
Employer’s Rights This job description does not list all job duties. Management may assign additional responsibilities as business needs require. Employment is at will.
MVA Supply is an equal opportunity employer.
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MVA Supply | Branch Operations – Wheat Ridge, CO, US
Schedule: Monday–Friday – 8:00am to 5:00pm
The Administrative & Sales Support Specialist plays a vital role in ensuring the smooth and efficient processing of sales orders and supporting branch operations. This position handles order entry, inventory coordination, customer communication, and basic administrative and accounting tasks to support a seamless sales cycle and positive customer experience.
Key Responsibilities
Enter sales orders accurately and efficiently into company systems (e.g., P21)
Process credit card orders received via email
Confirm packing lists and ensure order accuracy
Manage Return Merchandise Authorizations (RMAs) and related documentation
Download and manage inventory reports, including stock purchase orders and daily sales
Monitor inventory levels and assist with discrepancy resolutionSupport cycle counts and physical inventory activities
Respond to customer inquiries via phone and email
Assist will‑call customers with order pickup
Provide timely and accurate customer quotes
Check, sort, and distribute incoming mail
Copy and mail checks; scan vendor purchase orders and invoices to Accounts Payable
Scan eBay purchase orders to Accounts Payable
Perform customer and vendor account maintenance
Assist with payroll‑related reporting tasks
Support collections efforts and follow up on outstanding payments
Generate and distribute daily sales reports
Create weekly quote lists
Verify Salesforce data and related sales information
Perform other duties, tasks, or work as assigned
Metrics
Order entry accuracy
Timeliness of order processing
Responsiveness to customer inquiries
Efficiency in resolving order‑related issues
Accuracy of inventory records
Qualifications
Proven experience in order entry, customer service, or administrative support
Strong attention to detail and accuracy
Excellent communication and interpersonal skills
Ability to perform effectively in a high‑volume, fast‑paced environment
Ability to collaborate effectively with team members
Strong computer proficiency
Knowledge & Skills Required
Proficiency in Microsoft Office, particularly Excel
Experience with ERP systems (P21 preferred)
Ability to work independently and as part of a team
Strong multitasking and prioritization skills
Education & Experience
High School Diploma or equivalent required
Associate’s degree in Business Administration or related field preferred
1–2 years of experience in order entry, customer service, or sales support preferred
Compensation The recruiting base salary range for this full‑time position is
$55,000–$60,000 annually .
Benefits
Medical, dental, and vision coverage
10 PTO days
5 paid sick days
Paid company holidays
Company‑paid short‑term and long‑term disability
Company‑paid life insurance
401(k) with company matching
Work Schedule Standard hours are Monday through Friday, 8:00am to 5:00pm. Overtime may be required based on branch needs and must be approved in advance by management.
Employer’s Rights This job description does not list all job duties. Management may assign additional responsibilities as business needs require. Employment is at will.
MVA Supply is an equal opportunity employer.
#J-18808-Ljbffr