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Entry-Level Customer Service Representative

GEM, Fairfax, VA, United States


We are seeking a motivated and enthusiastic

Entry-Level Customer Service Representative

to join our growing team. This role is perfect for individuals who enjoy

face-to-face customer interaction, community outreach, and public relations , and are looking to build a career in

customer service, client relations, and event marketing . Job Overview

As a

Customer Service Representative , you will serve as a key point of contact for community members and clients, delivering a positive and engaging experience. You'll support

community outreach initiatives, customer engagement strategies, and promotional events , helping expand brand awareness and strengthen community relationships. Key Responsibilities

Deliver outstanding

customer service

during in-person interactions and event-based campaigns Support

community outreach and local engagement initiatives Educate customers on services, programs, and promotional offerings Build and maintain strong

customer relationships

through face-to-face communication Assist in executing

customer engagement and brand promotion strategies Handle customer inquiries, concerns, and feedback with professionalism Participate in

events, outreach activities, and promotional campaigns Track and document

customer interactions and feedback

for reporting and improvement Qualifications

Strong communication and

interpersonal skills Passion for

customer service and community engagement Positive, outgoing attitude with a willingness to learn Ability to thrive in a

fast-paced, team-oriented environment Strong problem-solving skills and attention to detail No prior experience required –

paid training provided What We Offer

Comprehensive training in

customer service, communication, and outreach strategies Opportunities for

career growth and advancement into leadership roles Supportive, collaborative, and high-energy team environment Hands-on experience in

customer relations, public relations, and event marketing This is an excellent opportunity to start your career in

customer service, community outreach, and client engagement , while gaining valuable experience in

event marketing and public relations .

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