Software Asset & Lifecycle Manager
SR International, Harrisburg, PA, United States
Job Title: Software Asset & Lifecycle Manager
Client: State Pennsylvania - DOR
Job ID: 799523-Hybrid
Closing Date:04/08/2026
This position manages the full lifecycle of all EBR software, including:
- Reviewing business requirements, conducting limited research, and recommending available/standard software services/solutions to meet identified needs. - Facilitating enterprise and EBR-ITDC software compliance reviews prior to procurement/purchasing activities. - Reconciling EBR software purchases post-procurement to ensure traceability and accurate fulfillment of requested/authorized software products and services. - Tracking and provisioning of software licenses. - Supporting the end-to-end management of all EBR software service requests. - Developing and maintaining a comprehensive portfolio of EBR software that feeds into the ServiceNow service catalog and asset management tool. - Working with software service request fulfillment teams to ensure clean and smooth handoffs occur throughout the lifecycle of a request. - Facilitating software reviews/approvals at the delivery center and enterprise levels. - Coordinating delivery center software standards management. - Interacting with business representatives at the user and program level. - Documenting current and target states for program area business capabilities and processes. - identifying opportunities to simplify customers' daily work or improve customer satisfaction. Must-have skills: - Communicating effectively verbally and written skills - Good critical thinking skills, organized, enthusiastic about helping others. - Able to work very well both independently and as part of a team, including as a team member, lead, and/or facilitator. - Proficient in Outlook, Office 365, Excel, Acrobat, SharePoint, and Teams. Required/Desired Skills
IT Service Delivery and/or Process Management Strategic/Service/Software Portfolio Management Business and statistical analysis and metrics management Performance Management Big picture thinking and holistic approaches to change evaluation, process design and coordination Cross-functional support and engagement Interpersonal skills (compassion for others, knowledge of human-centered design, etc.) Ability to effectively engage with a range of stakeholders/audiences in ways which are meaningful to them General adaptability (aptitude to learn a variety of soft skills, agile mindset)
Compensation: $29.00 per hour
About SR International INC
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it's important for us to maintain the quality resource pool.
Client: State Pennsylvania - DOR
Job ID: 799523-Hybrid
Closing Date:04/08/2026
This position manages the full lifecycle of all EBR software, including:
- Reviewing business requirements, conducting limited research, and recommending available/standard software services/solutions to meet identified needs. - Facilitating enterprise and EBR-ITDC software compliance reviews prior to procurement/purchasing activities. - Reconciling EBR software purchases post-procurement to ensure traceability and accurate fulfillment of requested/authorized software products and services. - Tracking and provisioning of software licenses. - Supporting the end-to-end management of all EBR software service requests. - Developing and maintaining a comprehensive portfolio of EBR software that feeds into the ServiceNow service catalog and asset management tool. - Working with software service request fulfillment teams to ensure clean and smooth handoffs occur throughout the lifecycle of a request. - Facilitating software reviews/approvals at the delivery center and enterprise levels. - Coordinating delivery center software standards management. - Interacting with business representatives at the user and program level. - Documenting current and target states for program area business capabilities and processes. - identifying opportunities to simplify customers' daily work or improve customer satisfaction. Must-have skills: - Communicating effectively verbally and written skills - Good critical thinking skills, organized, enthusiastic about helping others. - Able to work very well both independently and as part of a team, including as a team member, lead, and/or facilitator. - Proficient in Outlook, Office 365, Excel, Acrobat, SharePoint, and Teams. Required/Desired Skills
IT Service Delivery and/or Process Management Strategic/Service/Software Portfolio Management Business and statistical analysis and metrics management Performance Management Big picture thinking and holistic approaches to change evaluation, process design and coordination Cross-functional support and engagement Interpersonal skills (compassion for others, knowledge of human-centered design, etc.) Ability to effectively engage with a range of stakeholders/audiences in ways which are meaningful to them General adaptability (aptitude to learn a variety of soft skills, agile mindset)
Compensation: $29.00 per hour
About SR International INC
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it's important for us to maintain the quality resource pool.