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Customer Support Rep - Parts & Orders

Kelly Services, Inc., Farmington, CT, United States


General Information

Name

Customer Support Rep - Parts & Orders

Employment Type

Temporary

Position level

Full-time

Virtual/Remote?

No

Labor Category

Contact Center

Date

03-Apr-2026

City

Farmington

State

Connecticut

Country

United States

Ref #

9247853082

Description & Requirements

Description

Kelly Services

is hiring a

Customer Service Representative

in

Farmington, CT!

If you have strong customer service skills and enjoy working in a fast-paced, team-oriented environment, this role supports internal and external customers with spare parts inquiries, order processing, and account support. You'll play a key role in ensuring accurate communication, order entry, and customer satisfaction.

What You'll Do

Respond to incoming emails and inquiries from customers and internal teams Enter quotes, orders, and customer requests accurately and efficiently Provide updates on order status, tracking, and general inquiries Use SAP and internal systems to process customer transactions Support spare parts operations and coordinate with internal departments Maintain accurate records and meet order entry and service targets Follow established communication procedures and customer service standards

What You'll Bring

Previous customer service experience required (call center or similar environment preferred) Strong data entry accuracy and attention to detail Excellent communication skills with a professional and patient approach Ability to multitask and manage high-volume inquiries Experience with SAP, CRM systems, or Microsoft Office required Ability to learn quickly and adapt in a fast-paced environment

Schedule & Pay

Monday-Friday