Production Coordinator I

Job Summary: To ensure that the finished product leaving the company meets the requirements of the customer as defined by the customer's purchase order, scope of work, or special instructions. The Production Coordinator I will perform administrative functions pertaining to the operation of the company and the safety of company personnel. Primary Duties & Responsibilities: • Data entry for service work and engineered product with attention to detail and timely execution • Coordinate field service ensuring that technicians assigned have proper credentials to enter customer sites, including scheduling Safety Council training • Input purchase orders for materials required to complete orders and issue POs to vendors • Routinely communicate with vendors to monitor delivery dates • Communicate with the customer any unforeseen delays or issues with the field service order • Confirm terms & conditions on the customer's PO matches the sales order to ensure accurate billing • Release appropriate lines for invoicing and attach proof of delivery to sales order • Process invoices and distribute them via mail, email, or customer portal • Enter Field Service Report hours into ADP daily • Enter hours onto Field Service Man Hour Tracking Spreadsheet • Approve time for all technicians and temps on ADP for each pay period • Update Contract Labor report weekly and send to corporate • Perform other administrative duties as required Positional Requirements & Qualifications: • Education & Experience: o HS Education or GED equivalent o Solid understanding of basic bookkeeping and accounts receivable principles • Skills & Abilities: o Successful completion of Channel Connect Valve University 1, 2, and 3 for assigned product vertical(s) o Successful completion of shop orientation hours for assigned product vertical(s) o Demonstrate understanding and compliance with all applicable quality standardization procedures o Successful completion of Technical 101 training for assigned product vertical(s) o Successful completion of the Customer Service Soft Skills training class o Successful completion of the Production Coordinator I learning path in LinkedIn Learning o Successful completion of the level I written test for assigned product vertical(s) o Oracle competency o Effective time-management o Detail-oriented o Self-Motivated o Highly organized Must be able to travel and have a clear driving record in accordance to company driving guidelines Clear background check and drug/alcohol screening Essential Physical Functions: Travel: less than 5% Lifting up to 20 pounds Bending, stooping, walking