Strategic Account Operations Manager
DSJ Global, Pittsburgh, PA, United States
The
Strategic Account Manager
is responsible for a critical program supporting one of the company's largest data center focused customers. They will be responsible for a $10M+account that have complex inventory, stock, supply chain, and customer facing operation requirements. Want to apply Read all the information about this position below, then hit the apply button. Responsibilities Manage end-to-end operational execution for a large-scale data center customer, overseeing stocking, supply chain coordination, and order fulfillment. Proactively drive inventory strategy without reliable demand forecasting, ensuring high product availability while balancing cash flow constraints. Lead day-to-day cross-functional coordination across vendors, fulfillment teams, logistics partners, and customer experience stakeholders. Act as the primary operational point of contact for the customer, managing regular communication, performance reviews, and issue resolution. Demonstrate and reinforce the value delivered through operational excellence, analytics, and proactive problem-solving. Build, refine, and document processes to improve accuracy, speed, and efficiency across stocking, shipping, and order management workflows. Develop scalable frameworks to replicate this operational model for additional enterprise customers. Identify opportunities for automation, tooling improvements, and workflow optimization. Qualifications 2-7+ years of experience in operations, supply chain, program management, or similar fields. Proven experience managing complex, high-volume accounts or operational programs. Exceptional problem-solving skills and comfort operating with incomplete data. Track record of building processes from scratch and driving cross-functional alignment. Strong communication skills with the ability to engage directly with enterprise-level customers. xywuqvp High degree of ownership, urgency, and adaptability in dynamic environments. Benefits Competitive 401k plan Health insurance Half day Fridays Compensation : $100,000
Strategic Account Manager
is responsible for a critical program supporting one of the company's largest data center focused customers. They will be responsible for a $10M+account that have complex inventory, stock, supply chain, and customer facing operation requirements. Want to apply Read all the information about this position below, then hit the apply button. Responsibilities Manage end-to-end operational execution for a large-scale data center customer, overseeing stocking, supply chain coordination, and order fulfillment. Proactively drive inventory strategy without reliable demand forecasting, ensuring high product availability while balancing cash flow constraints. Lead day-to-day cross-functional coordination across vendors, fulfillment teams, logistics partners, and customer experience stakeholders. Act as the primary operational point of contact for the customer, managing regular communication, performance reviews, and issue resolution. Demonstrate and reinforce the value delivered through operational excellence, analytics, and proactive problem-solving. Build, refine, and document processes to improve accuracy, speed, and efficiency across stocking, shipping, and order management workflows. Develop scalable frameworks to replicate this operational model for additional enterprise customers. Identify opportunities for automation, tooling improvements, and workflow optimization. Qualifications 2-7+ years of experience in operations, supply chain, program management, or similar fields. Proven experience managing complex, high-volume accounts or operational programs. Exceptional problem-solving skills and comfort operating with incomplete data. Track record of building processes from scratch and driving cross-functional alignment. Strong communication skills with the ability to engage directly with enterprise-level customers. xywuqvp High degree of ownership, urgency, and adaptability in dynamic environments. Benefits Competitive 401k plan Health insurance Half day Fridays Compensation : $100,000