Enterprise Analyst, Desktop Management Focus, Progression
TECO Energy, Lutz, FL, United States
Our People Power Everything We Do
At Tampa Electric, dependable electricity starts with dedicated individuals whose talent, skill and passion drive our success. We've been lighting the way for West Central Florida for more than 125 yearsand we're just getting started. Join us and build a rewarding career with competitive pay, comprehensive benefits and a culture that supports your growth. Your potential finds its purpose at Tampa Electric. We proudly deliver 99.98% electric service reliability to nearly 860,000 customers across 2,000 square miles of Hillsborough County and parts of Polk, Pasco and Pinellas counties. Through innovation and strategic investments, we're creating a cleaner, brighter energy futurewhile delivering exceptional service every step of the way. We reflect the communities we serve and foster a workplace where every employee feels welcomed, valued and engaged. Join our team of energy experts and help shape the future of power. Storm Duty Requirements Tampa Electric and its sister companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our Tampa Electric customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures. Responding to storms will be considered a condition of employment. Tampa Electric is proud to be an Equal Opportunity Employer. Enterprise Analyst, Desktop Management Focus, Progression
Position Title: Enterprise Analyst Progression (I, II, III) Reports To: Enterprise Desktop Services Team Lead Company: TECO Services Inc. Department: Business Computing Services Position Concept Recommend, implement and support the corporate-wide desktop infrastructure and related systems. This position delivers information technology solutions in support of business processes and creates change in support of strategic technology goals while ensuring uninterrupted service of existing systems through problem resolution and central management in a client/server environment. This position serves TECO Energy and all its subsidiaries. This position can be hired at any level in the job family of progression based on Education and Experience. Enterprise Analyst I
Primary Duties and Responsibilities 1. Maintain and administer existing Enterprise Desktop Technology Domain (EDTD) hardware & software throughout TECO Energy. (35% of duties) 2. Participate in projects to implement EDTD technologies throughout TECO Energy. (30% of duties) 3. Provide subject matter technical assistance, knowledge transfer and mentoring to other IT Staff and other technology users for the EDTD throughout TECO Energy. (15% of duties) 4. Evaluate, recommend new or improved methods, tools or systems for the EDTD and integrate future technology solutions into the EDTD throughout TECO Energy. (10% of duties) 5. Actively steer business unit process analysis and technology decisions by providing consultation on enterprise desktop applications, technology and implementation approaches. (10% of duties). Qualifications
Education: Required: High School Diploma or Equivalent. Preferred: Bachelor's degree in a computer-related field is required. Licenses/Certifications: Preferred: Enterprise Technology certification desirable (MCITP, MOS, etc). Related Experience: Required: Six (6) years of demonstrated technical experience in supporting or administering a relevant technology (e.g. Microsoft Windows, MSOffice, Active Directory) in a medium size corporate environment is required. A college degree may be considered in lieu of 4 years comparable related experience. Microsoft(MCITP or higher) or advanced technical education may be considered in lieu of education or experience requirements. Knowledge/Skills/Abilities (KSA) Required: Working knowledge and ability to support and administer two or more of the following Advanced Enterprise Technology Components: Network Administration (e.g. Microsoft Active Directory, Group Policy, BeyondTrust Power Broker) Microsoft Desktop technology products (e.g. Windows 7 and higher, MSOffice, MSProject) System Center Configuration Manager or other Windows imaging and software deployment technologies System Center Endpoint Protection or other enterprise antivirus technoloiges Software package development and associated tools (e.g. AdminStudio, Orca) Apple Desktop technology products (e.g. OS X, iOS, Office for Mac) JAMF Casper Suite, or other Apple imaging and software deployment technologies Mobile computing (e.g. Mobile devices, Microsoft Direct Access, NetMotion Mobility VPN) CA Service Desk and other Service Manager infrastructure components TECO Offers a Competitive Benefits Package!
Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!
At Tampa Electric, dependable electricity starts with dedicated individuals whose talent, skill and passion drive our success. We've been lighting the way for West Central Florida for more than 125 yearsand we're just getting started. Join us and build a rewarding career with competitive pay, comprehensive benefits and a culture that supports your growth. Your potential finds its purpose at Tampa Electric. We proudly deliver 99.98% electric service reliability to nearly 860,000 customers across 2,000 square miles of Hillsborough County and parts of Polk, Pasco and Pinellas counties. Through innovation and strategic investments, we're creating a cleaner, brighter energy futurewhile delivering exceptional service every step of the way. We reflect the communities we serve and foster a workplace where every employee feels welcomed, valued and engaged. Join our team of energy experts and help shape the future of power. Storm Duty Requirements Tampa Electric and its sister companies serve a role in providing critical services to our community during an emergency. Team members are required to participate in the response/recovery activities related to emergencies/disasters to maintain service to our Tampa Electric customers. Team members are required to work in their normal job duties or other assigned activities. Proper compensation will be made in accordance with the company's rules and procedures. Responding to storms will be considered a condition of employment. Tampa Electric is proud to be an Equal Opportunity Employer. Enterprise Analyst, Desktop Management Focus, Progression
Position Title: Enterprise Analyst Progression (I, II, III) Reports To: Enterprise Desktop Services Team Lead Company: TECO Services Inc. Department: Business Computing Services Position Concept Recommend, implement and support the corporate-wide desktop infrastructure and related systems. This position delivers information technology solutions in support of business processes and creates change in support of strategic technology goals while ensuring uninterrupted service of existing systems through problem resolution and central management in a client/server environment. This position serves TECO Energy and all its subsidiaries. This position can be hired at any level in the job family of progression based on Education and Experience. Enterprise Analyst I
Primary Duties and Responsibilities 1. Maintain and administer existing Enterprise Desktop Technology Domain (EDTD) hardware & software throughout TECO Energy. (35% of duties) 2. Participate in projects to implement EDTD technologies throughout TECO Energy. (30% of duties) 3. Provide subject matter technical assistance, knowledge transfer and mentoring to other IT Staff and other technology users for the EDTD throughout TECO Energy. (15% of duties) 4. Evaluate, recommend new or improved methods, tools or systems for the EDTD and integrate future technology solutions into the EDTD throughout TECO Energy. (10% of duties) 5. Actively steer business unit process analysis and technology decisions by providing consultation on enterprise desktop applications, technology and implementation approaches. (10% of duties). Qualifications
Education: Required: High School Diploma or Equivalent. Preferred: Bachelor's degree in a computer-related field is required. Licenses/Certifications: Preferred: Enterprise Technology certification desirable (MCITP, MOS, etc). Related Experience: Required: Six (6) years of demonstrated technical experience in supporting or administering a relevant technology (e.g. Microsoft Windows, MSOffice, Active Directory) in a medium size corporate environment is required. A college degree may be considered in lieu of 4 years comparable related experience. Microsoft(MCITP or higher) or advanced technical education may be considered in lieu of education or experience requirements. Knowledge/Skills/Abilities (KSA) Required: Working knowledge and ability to support and administer two or more of the following Advanced Enterprise Technology Components: Network Administration (e.g. Microsoft Active Directory, Group Policy, BeyondTrust Power Broker) Microsoft Desktop technology products (e.g. Windows 7 and higher, MSOffice, MSProject) System Center Configuration Manager or other Windows imaging and software deployment technologies System Center Endpoint Protection or other enterprise antivirus technoloiges Software package development and associated tools (e.g. AdminStudio, Orca) Apple Desktop technology products (e.g. OS X, iOS, Office for Mac) JAMF Casper Suite, or other Apple imaging and software deployment technologies Mobile computing (e.g. Mobile devices, Microsoft Direct Access, NetMotion Mobility VPN) CA Service Desk and other Service Manager infrastructure components TECO Offers a Competitive Benefits Package!
Competitive Salary *401k Savings plan w/ company matching * Pension plan * Paid time off* Paid Holiday time * Medical, Prescription Drug, & Dental Coverage *Tuition Assistance Program * Employee Assistance Program * Wellness Programs * On-site Fitness Centers * Bonus Plan and more!