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Intake Specialist

Addison Group, Baton Rouge, LA, United States


Position: Intake Specialist Location: Baton Rouge, LA (Onsite) Pay: 45-50k Benefits: Eligible for health, dental, vision, 401k.

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

We are seeking a dependable, detail-oriented

Intake Specialist

to join a small, collaborative legal office. This is an excellent opportunity for someone early in their career or with a few years of experience in a legal, administrative, or client-facing role. Training is provided, and we welcome candidates eager to grow in a professional services environment. What You’ll Do Serve as the first point of contact for incoming calls and client inquiries Communicate with potential clients, gathering and documenting key information Route calls and messages appropriately and efficiently Greet clients and visitors, ensuring a welcoming and professional experience Provide general administrative and receptionist support Maintain organized records and assist with intake-related documentation Support office operations, including scheduling and supply management What We’re Looking For 2–3 years of experience in a legal, administrative, receptionist, or client-facing role (preferred) Strong communication skills with a warm, professional demeanor High level of dependability, integrity, and attention to detail Ability to multitask and stay organized in a fast-paced xywuqvp environment Proficiency in Microsoft Office (Word, Outlook, Excel) Experience with case management systems is a plus, not required Spanish-speaking ability is preferred but not required Additional Qualifications Exposure to personal injury or legal case intake is a plus Professional presence and polished communication style Ability to handle sensitive information with confidentiality High energy and a client-first mindset