Director of Operations
Chick-fil-A, Foxboro, MA, United States
Director Of Operations Chick-fil-A | Foxborough, MA (Patriot Place)
Location: Foxborough, MA Salary: Industry leading, very competitive salary Job Type: Full-time, Exempt Lead one of New England's projected busiest Chick-fil-A restaurants at Patriot Place! We're looking for a driven, people-first Director of Operations to inspire teams, deliver exceptional guest experiences, and keep operations running flawlessly even on event days at Gillette Stadium. Very competitive pay, leadership growth, and the chance to make a big impact in the Foxborough and Patriot Place community await. Chick-fil-A at Patriot Place is projected to be a high-volume, fast-paced restaurant serving thousands of guests daily near Gillette Stadium. We're seeking an experienced, strategic, and people-focused leader to oversee all aspects of operations and drive excellence in every area, while "winning hearts every day" and having a positive impact on all who come in come contact with Chick-fil-A. What You'll Do Lead daily operations across front-of-house, back-of-house, drive-thru, catering, and mobile ordering. Ensure operational excellence during peak times and event days at Patriot Place. Recruit, train, and develop leaders and team members. Champion Chick-fil-A's "Second Mile Service" to deliver best-in-class hospitality. Manage labor planning, food safety, cleanliness, and guest satisfaction. Assist with budgeting, forecasting, and KPI tracking. Qualifications 35+ years of leadership with Chick-fil-A (high-volume preferred). Proven success leading teams in fast-paced environments. Strong communication, organization, and servant leadership skills. Flexible schedule, including nights, weekends, and event days. Travel to Chick-fil-A headquarters in Atlanta may be required for training. Perks & Benefits Competitive base salary + performance bonuses Health, dental, and vision insurance Paid Time Off & holidays Free meals while working Leadership development and long-term growth opportunities
Location: Foxborough, MA Salary: Industry leading, very competitive salary Job Type: Full-time, Exempt Lead one of New England's projected busiest Chick-fil-A restaurants at Patriot Place! We're looking for a driven, people-first Director of Operations to inspire teams, deliver exceptional guest experiences, and keep operations running flawlessly even on event days at Gillette Stadium. Very competitive pay, leadership growth, and the chance to make a big impact in the Foxborough and Patriot Place community await. Chick-fil-A at Patriot Place is projected to be a high-volume, fast-paced restaurant serving thousands of guests daily near Gillette Stadium. We're seeking an experienced, strategic, and people-focused leader to oversee all aspects of operations and drive excellence in every area, while "winning hearts every day" and having a positive impact on all who come in come contact with Chick-fil-A. What You'll Do Lead daily operations across front-of-house, back-of-house, drive-thru, catering, and mobile ordering. Ensure operational excellence during peak times and event days at Patriot Place. Recruit, train, and develop leaders and team members. Champion Chick-fil-A's "Second Mile Service" to deliver best-in-class hospitality. Manage labor planning, food safety, cleanliness, and guest satisfaction. Assist with budgeting, forecasting, and KPI tracking. Qualifications 35+ years of leadership with Chick-fil-A (high-volume preferred). Proven success leading teams in fast-paced environments. Strong communication, organization, and servant leadership skills. Flexible schedule, including nights, weekends, and event days. Travel to Chick-fil-A headquarters in Atlanta may be required for training. Perks & Benefits Competitive base salary + performance bonuses Health, dental, and vision insurance Paid Time Off & holidays Free meals while working Leadership development and long-term growth opportunities