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Senior Product Marketing Manager

SupportFinity™, New York, NY, United States


About Taktile Taktile

is the

agentic decision platform for financial services

that delivers superior outcomes and reduced operational costs without compromising on compliance. We unlock fastest time to value in the industry by combining AI agents and humans in the loop and equipping them with proprietary business logic, data and external integrations.

By balancing the speed of AI with the strategic focused judgement of humans, Taktile enables institutions to scale high‑stakes decisions across onboarding, credit, and AML while staying in control.

Already powering

millions of decisions every day , Taktile helps banks, fintechs, and insurers move

from vision to value in weeks , with customers including

Mercury, Zilch, Kueski, and Allianz .

About The Role We’re looking for a hands‑on Senior Product Marketing Manager to join our marketing team and drive product positioning, sales enablement, and go‑to‑market execution for Taktile’s AI‑native decisioning platform. The ultimate outcome of this role is to drive pipeline and revenue growth by ensuring our products are clearly positioned, well launched, and effectively adopted by the market. This is a senior individual contributor role reporting directly to our Head of Marketing. You’ll be our bridge between product innovation and market success, working closely with customers, sales, and product teams to ensure our solutions resonate in the market.

What You’ll Do Drive Pipeline & Go‑To‑Market Execution

Drive and orchestrate integrated marketing campaigns to build a healthy pipeline

Create compelling one‑pagers, solution briefs, and product pages on our website

Support broader demand generation programs, including digital marketing, field initiatives & events/webinars

Drive Customer‑Centric Messaging

Define and maintain a consistent, clearly differentiated (audience‑specific) messaging framework for our platform

Translate technical features into clear value propositions and shape positioning that differentiates us from competitors

Synthesize customer insights by analyzing sales calls and buyer conversations to inform the broader strategy

Enable Sales Success

Develop high‑impact social proof, incl. customer case studies and impact stories

Equip Sales/BD with persona‑based tools (pitch decks, playbooks, and assets) designed to improve deal velocity

Shape Market Strategy

Manage analyst relations (e.g., Gartner, Forrester)

Gather competitive intelligence and maintain battlecards

What you’ll need

5+ years in B2B product marketing

Proven ability to translate complex technical products into business value

Exceptional writing skills with ability to simplify complex concepts

Track record of driving measurable revenue impact through marketing initiatives

Experience with complex (enterprise) sales in B2B SaaS/ AI solutions

Strong analytical mindset with focus on data‑driven decision making

Excellent project management and stakeholder collaboration

Programs: GSuite, Notion, Miro, Figma a plus, eager to work with AI tools

Nice to have

Good understanding of AI/ML concepts

Experience in financial services decisioning (e.g., fraud prevention, or credit underwriting)

Background in both startups and scale‑ups

Compensation Range: $140K - $190K

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