Customer Service Representative
Experis, Louisville, KY, United States
Our client, a healthcare-focused organization, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the support staff assisting patients, caregivers, and healthcare providers. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a customer-focused attitude, which will align successfully in the organization.
Job Title Customer Service Representative
Location Louisville, KY
Pay Range $15 - $17
What's the Job?
Handle inbound and outbound phone calls to/from patients, caregivers, and providers.
Provide appropriate customer service and an effortless experience to the caller.
Provide accurate information to the caller.
Process refills and schedule shipments for patients or providers.
Resolve the callers' needs and provide appropriate follow-up and next steps.
What's Needed?
Reliable transportation and ability to commute to Louisville, KY.
Minimum of 1 year call center experience preferred.
Ability to obtain Pharmacy Board Technician Registration before or on the first day of employment.
Excellent interpersonal communication skills and problem-solving abilities.
Proficiency with Microsoft Office and typing 35+ WPM.
What's in it for me?
Potential for permanent employment after successful training completion.
Hybrid work schedule with initial onsite training.
Opportunity to work in a healthcare environment supporting vital services.
Flexible work schedule after training.
Possibility of career growth and development within the organization.
Upon Completion Of Waiting Period Consultants Are Eligible For
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
#J-18808-Ljbffr
Job Title Customer Service Representative
Location Louisville, KY
Pay Range $15 - $17
What's the Job?
Handle inbound and outbound phone calls to/from patients, caregivers, and providers.
Provide appropriate customer service and an effortless experience to the caller.
Provide accurate information to the caller.
Process refills and schedule shipments for patients or providers.
Resolve the callers' needs and provide appropriate follow-up and next steps.
What's Needed?
Reliable transportation and ability to commute to Louisville, KY.
Minimum of 1 year call center experience preferred.
Ability to obtain Pharmacy Board Technician Registration before or on the first day of employment.
Excellent interpersonal communication skills and problem-solving abilities.
Proficiency with Microsoft Office and typing 35+ WPM.
What's in it for me?
Potential for permanent employment after successful training completion.
Hybrid work schedule with initial onsite training.
Opportunity to work in a healthcare environment supporting vital services.
Flexible work schedule after training.
Possibility of career growth and development within the organization.
Upon Completion Of Waiting Period Consultants Are Eligible For
Medical and Prescription Drug Plans
Dental Plan
Vision Plan
Health Savings Account
Health Flexible Spending Account
Dependent Care Flexible Spending Account
Supplemental Life Insurance
Short Term and Long Term Disability Insurance
Business Travel Insurance
401(k), Plus Match
Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
#J-18808-Ljbffr