Director, IT Service Management — Remote Strategy Leader

A leading IT consulting firm is seeking a Director of IT Service Management to lead and enhance enterprise ITSM capabilities. The role focuses on establishing a centralized ITSM function, improving service reliability, and enhancing user experience. Key responsibilities include executing ITSM strategies, advancing ITIL practices, and developing a high-performing team. Candidates must have over 8 years of IT experience and a strong ITIL background. This is a remote position with a pay range of $30 - $60 per hour depending on experience. #J-18808-Ljbffr