Dynamics 365 Administrator
ttg Talent Solutions, Florida, NY, United States
ttg Talent Solutions is partnering with a well-established organization seeking a
Senior CRM Administrator with strong Quality Assurance (QA) ownership
to lead the management, customization, integration, and validation of enterprise CRM solutions built on
Microsoft Dynamics 365, Dataverse, and the Power Platform .
This role plays a critical part in enterprise modernization and integration initiatives, supporting both
Dynamics CRM 2016 on-premises and Dynamics 365 cloud environments . The ideal candidate combines deep CRM administration expertise with automation, Azure integrations, SQL analysis, and a disciplined QA mindset—serving as the final quality gate before production deployment.
This is a high-impact opportunity for a professional who thrives at the intersection of technology, governance, and operational excellence.
ESSENTIAL DUTIES & RESPONSIBILITIES
Design, develop, and maintain
Power Automate flows
for CRM and cross-system automation.
Build and orchestrate system integrations using
Azure Logic Apps .
Develop and test
Power Apps
(model-driven and canvas) integrated with Dataverse.
Administer and support
Dynamics CRM 2016 (on-prem)
and
Dynamics 365 (cloud)
environments.
Manage Dataverse architecture including tables, relationships, forms, views, dashboards, and security roles.
Customize CRM functionality using workflows, business rules, calculated fields, and automation tools.
Support system upgrades, cloud migrations, and environment lifecycle management (Dev/UAT/Prod).
Maintain platform stability, governance, security, logging, and performance best practices.
Collaborate with BI teams supporting
Power BI datasets
sourced from Dataverse and SQL.
Serve as
QA Owner
for CRM-related implementations and integrations:
Execute functional, regression, and end-to-end testing
Validate cross-system business processes
Identify, document, and track defects
Coordinate User Acceptance Testing (UAT)
Act as final approval gate prior to production release
REQUIREMENTS
5+ years of experience administering and customizing
Microsoft Dynamics 365 CRM
Hands‑on experience with
Dynamics CRM 2016 (on-prem)
and
Dynamics 365 (cloud)
Extensive knowledge of
Dataverse architecture and security
Strong SQL querying and data analysis skills
Experience with:
Power Automate
Power Apps
Azure Data Factory and/or Azure Functions (preferred)
Proven experience owning QA processes for CRM integrations and enterprise implementations
Experience validating integrations across ERP systems, APIs, portals, and reporting platforms
Understanding of CRM data models and business process flows
Familiarity with CI/CD pipelines for Power Platform and Dynamics 365
Experience supporting Power BI reporting environments
Experience working within Agile or hybrid delivery frameworks
Bachelor’s Degree preferred (or equivalent experience)
WORKING CONDITIONS This position operates in a professional office environment (hybrid model).
Some travel may be required (up to 10%).
The role requires the ability to sit for extended periods, operate standard office equipment, and occasionally lift up to 20 lbs. Reasonable accommodations may be made to enable qualified individuals to perform essential job functions.
ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees.
At ttg, "We believe in making a difference One Person at a Time," ttg OPT.
#J-18808-Ljbffr
Senior CRM Administrator with strong Quality Assurance (QA) ownership
to lead the management, customization, integration, and validation of enterprise CRM solutions built on
Microsoft Dynamics 365, Dataverse, and the Power Platform .
This role plays a critical part in enterprise modernization and integration initiatives, supporting both
Dynamics CRM 2016 on-premises and Dynamics 365 cloud environments . The ideal candidate combines deep CRM administration expertise with automation, Azure integrations, SQL analysis, and a disciplined QA mindset—serving as the final quality gate before production deployment.
This is a high-impact opportunity for a professional who thrives at the intersection of technology, governance, and operational excellence.
ESSENTIAL DUTIES & RESPONSIBILITIES
Design, develop, and maintain
Power Automate flows
for CRM and cross-system automation.
Build and orchestrate system integrations using
Azure Logic Apps .
Develop and test
Power Apps
(model-driven and canvas) integrated with Dataverse.
Administer and support
Dynamics CRM 2016 (on-prem)
and
Dynamics 365 (cloud)
environments.
Manage Dataverse architecture including tables, relationships, forms, views, dashboards, and security roles.
Customize CRM functionality using workflows, business rules, calculated fields, and automation tools.
Support system upgrades, cloud migrations, and environment lifecycle management (Dev/UAT/Prod).
Maintain platform stability, governance, security, logging, and performance best practices.
Collaborate with BI teams supporting
Power BI datasets
sourced from Dataverse and SQL.
Serve as
QA Owner
for CRM-related implementations and integrations:
Execute functional, regression, and end-to-end testing
Validate cross-system business processes
Identify, document, and track defects
Coordinate User Acceptance Testing (UAT)
Act as final approval gate prior to production release
REQUIREMENTS
5+ years of experience administering and customizing
Microsoft Dynamics 365 CRM
Hands‑on experience with
Dynamics CRM 2016 (on-prem)
and
Dynamics 365 (cloud)
Extensive knowledge of
Dataverse architecture and security
Strong SQL querying and data analysis skills
Experience with:
Power Automate
Power Apps
Azure Data Factory and/or Azure Functions (preferred)
Proven experience owning QA processes for CRM integrations and enterprise implementations
Experience validating integrations across ERP systems, APIs, portals, and reporting platforms
Understanding of CRM data models and business process flows
Familiarity with CI/CD pipelines for Power Platform and Dynamics 365
Experience supporting Power BI reporting environments
Experience working within Agile or hybrid delivery frameworks
Bachelor’s Degree preferred (or equivalent experience)
WORKING CONDITIONS This position operates in a professional office environment (hybrid model).
Some travel may be required (up to 10%).
The role requires the ability to sit for extended periods, operate standard office equipment, and occasionally lift up to 20 lbs. Reasonable accommodations may be made to enable qualified individuals to perform essential job functions.
ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees.
At ttg, "We believe in making a difference One Person at a Time," ttg OPT.
#J-18808-Ljbffr