Senior Voice Analytics Lead - IVR, NLU & Data Storytelling

A leading financial services firm is seeking a Senior Quantitative Analytics Associate to join the Voice Product Analytics Team. You will analyze IVR and NLU metrics, design A/B tests, and build business cases to inform strategies. The role requires a strong understanding of data governance and analytic tools like SQL and Python. This position offers opportunities to improve customer experiences through data-driven insights and presentations. #J-18808-Ljbffr