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Server Assistant

Inns of Aurora, East Aurora, NY, United States


Sub Minimum wage plus tips

Position Purpose: The Server Assistant is responsible for aiding the server in receiving and expediting food and beverage orders and helping to create a casual and relaxing dining experience.

Responsibilities/Duties/Functions/Tasks:

Set up dining area and server stations before each shift

Stay informed of daily menu updates

Set tables prior to guest arrival with appropriate utensils, condiments etc.

Restock all stations

Complete all side work and daily cleaning tasks in checklist binder

Complete all cleaning duties required at end of shift

Report any customer service or issues in the dining area to restaurant management team

Maintain the cleanliness of the service area

Clear, clean and reset tables after guest visit with appropriate utensils, condiments, etc.

Maintain cleanliness of dining area including tables, floors, counters, and other dining spaces

Remove dishes and glasses from tables and take to kitchen during meals

Run food from kitchen, as needed

Communicate clearly with server and other Fargo staff members to ensure proper service

Attend all mandatory training and meetings

Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook

Follow guidelines and expectations as stated in the employee handbook

Other duties as assigned

Excellent verbal communication skills

Ability to multi-task effectively

Ability to maintain neat, professional and clean appearance and practices

Ability to work while standing for long periods of time

Ability to work in a team environment

Ability to adhere to proper food regulation standards and health and safety standards

Ability to maintain calm and collected demeanor in fast-paced working conditions

Flexibility with hourly scheduling

PREFERENCES

High school or college degree

Previous serving experience in a casual atmosphere

Knowledge and understanding of workplace safety procedures

SPECIAL POSITION REQUIREMENTS

TIPS certification; will train as needed

We are proud to offer outstanding benefits to all of our employees.

Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.

Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.

We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.

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