Product Designer, Home Appliances (On-site / Plano, TX)
Carepod, Plano, TX, United States
We are a growing brand in the home appliances and health & wellness space, looking for an on‑site
Product Designer
to help lead both
new product development
and
improvements to existing products
across our humidifier and home electronics line.
This is a hands‑on role for someone who loves turning customer feedback into better products. You will work closely with HQ, Customer Support, Marketing, and Operations to improve product usability, shape the customer journey, strengthen product education, and support successful launches from concept through execution.
This role is ideal for someone who wants
high ownership ,
real customer impact , and the chance to help shape products end to end inside a fast‑moving growing company.
Location:
Plano, TX
Schedule:
On‑site (Plano, TX)
Reports to:
Executive Director
What You’ll Do
Support the development of new products from concept through launch
Improve existing products based on customer feedback, reviews, and operational insights
Help design and refine packaging and unboxing experiences
Map the customer journey and identify ways to improve usability and overall product experience
Conduct consumer research and translate insights into product improvements
Build and test prototypes to validate ideas and product enhancements
Partner cross‑functionally with HQ, Customer Support, Marketing, and Operations to turn feedback into clear action
Improve product instructions, education materials, and other tools that help customers get the most out of our products
Contribute to product launch readiness, including cross‑functional coordination and execution support
Support accessories and add‑on development where relevant
Provide input on PDP content across channels such as Amazon and Shopify to ensure product benefits and usage are clearly communicated
Help organize and move projects forward across teams with strong attention to detail and follow‑through
What Success Looks Like
Improve product usability and overall customer experience
Turn customer feedback into product updates faster
Improve packaging, unboxing, and product education
Reduce confusion, complaints, and return drivers
Support smoother, more effective product launches
Build stronger new product concepts for future growth
What We’re Looking For
2–3 years of experience in product design or a related field
Background in one or more of the following: consumer products, physical products, home appliances, electronics, industrial design, UX/customer journey, DTC product development, or agency/consulting work
Experience with
prototype development
Experience with
packaging design
Experience with
UX and user journey mapping
Experience with
consumer research
Strong
project management
and cross‑functional coordination skills
Ability to move between product thinking and hands‑on execution
Strong communication skills and comfort working closely with multiple teams on‑site
Strong taste, curiosity, and attention to the details that shape the customer experience
Nice to Have
Experience working with overseas manufacturers or factory partners
Experience in home appliances, humidifiers, or health and wellness products
Familiarity with Amazon or DTC product development environments
Experience improving instructions, product education, or customer onboarding materials
Who Will Thrive Here
Someone who wants to shape products end to end
Someone who enjoys working closely with leadership and cross‑functional teams
Someone who likes ownership and can execute without needing a giant corporate playbook
Someone who is energized by a fast‑moving environment and real customer impact
Who May Not Be a Fit
Someone focused only on digital app design
Someone who prefers strategy over execution
Someone who needs a highly structured environment to operate effectively
Someone who struggles with cross‑functional collaboration
Someone who is not comfortable working on‑site with teams
Compensation
Compensation is based on experience.
#J-18808-Ljbffr
Product Designer
to help lead both
new product development
and
improvements to existing products
across our humidifier and home electronics line.
This is a hands‑on role for someone who loves turning customer feedback into better products. You will work closely with HQ, Customer Support, Marketing, and Operations to improve product usability, shape the customer journey, strengthen product education, and support successful launches from concept through execution.
This role is ideal for someone who wants
high ownership ,
real customer impact , and the chance to help shape products end to end inside a fast‑moving growing company.
Location:
Plano, TX
Schedule:
On‑site (Plano, TX)
Reports to:
Executive Director
What You’ll Do
Support the development of new products from concept through launch
Improve existing products based on customer feedback, reviews, and operational insights
Help design and refine packaging and unboxing experiences
Map the customer journey and identify ways to improve usability and overall product experience
Conduct consumer research and translate insights into product improvements
Build and test prototypes to validate ideas and product enhancements
Partner cross‑functionally with HQ, Customer Support, Marketing, and Operations to turn feedback into clear action
Improve product instructions, education materials, and other tools that help customers get the most out of our products
Contribute to product launch readiness, including cross‑functional coordination and execution support
Support accessories and add‑on development where relevant
Provide input on PDP content across channels such as Amazon and Shopify to ensure product benefits and usage are clearly communicated
Help organize and move projects forward across teams with strong attention to detail and follow‑through
What Success Looks Like
Improve product usability and overall customer experience
Turn customer feedback into product updates faster
Improve packaging, unboxing, and product education
Reduce confusion, complaints, and return drivers
Support smoother, more effective product launches
Build stronger new product concepts for future growth
What We’re Looking For
2–3 years of experience in product design or a related field
Background in one or more of the following: consumer products, physical products, home appliances, electronics, industrial design, UX/customer journey, DTC product development, or agency/consulting work
Experience with
prototype development
Experience with
packaging design
Experience with
UX and user journey mapping
Experience with
consumer research
Strong
project management
and cross‑functional coordination skills
Ability to move between product thinking and hands‑on execution
Strong communication skills and comfort working closely with multiple teams on‑site
Strong taste, curiosity, and attention to the details that shape the customer experience
Nice to Have
Experience working with overseas manufacturers or factory partners
Experience in home appliances, humidifiers, or health and wellness products
Familiarity with Amazon or DTC product development environments
Experience improving instructions, product education, or customer onboarding materials
Who Will Thrive Here
Someone who wants to shape products end to end
Someone who enjoys working closely with leadership and cross‑functional teams
Someone who likes ownership and can execute without needing a giant corporate playbook
Someone who is energized by a fast‑moving environment and real customer impact
Who May Not Be a Fit
Someone focused only on digital app design
Someone who prefers strategy over execution
Someone who needs a highly structured environment to operate effectively
Someone who struggles with cross‑functional collaboration
Someone who is not comfortable working on‑site with teams
Compensation
Compensation is based on experience.
#J-18808-Ljbffr