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Remote Appointment Setter (Sales & Client Experience Focus)

Rebecca Rose Fine Portraits LLC, Florida, NY, United States


About Us Rebecca Rose Fine Portraits is a luxury portrait studio dedicated to creating timeless, high-end portraiture and exceptional client experiences. Our brand is built on elegance, attention to detail, and meaningful client relationships.

Position Overview We are seeking a highly motivated and results-driven Remote Appointment Setter who thrives in a fast-paced, phone-based sales environment. This role is critical to our success, serving as the first point of contact for prospective clients and setting the tone for an exceptional client experience.

The ideal candidate is confident on the phone, skilled at building rapport quickly, and driven by performance metrics. You will be responsible for engaging leads, overcoming objections, and booking qualified appointments while delivering a high-quality, professional experience every time.

Key Responsibilities

Conduct high-volume outbound and inbound calls to prospective clients

Engage, qualify, and nurture leads through effective communication

Book appointments that meet or exceed daily, weekly, and monthly targets

Deliver an exceptional client experience on every interaction

Follow structured call scripts while adapting naturally to conversations

Handle objections confidently and professionally

Maintain accurate records of all interactions in CRM systems

Follow up with leads consistently to maximize conversion opportunities

Performance Expectations (KPIs)

Meet or exceed a minimum of

25+

booked appointments each week

Maintain a conversion rate of no less than

30%

Achieve daily call volume

(approx. 100+ calls)

and activity benchmarks

Consistently meet quality assurance and client experience standards

Required Skills & Qualifications

Proven experience in phone-based sales, appointment setting, or call center environments

Exceptional verbal communication and active listening skills

Strong ability to build rapport quickly and establish trust

Resilient, coachable, and goal-oriented mindset

Comfortable handling rejection and maintaining high energy throughout the day

Strong organizational and time management skills in a remote environment

Tech-savvy with experience using CRM systems and dialing platforms

Preferred Qualifications

Experience in high-ticket sales or service-based industries

Familiarity with sales frameworks and objection-handling techniques

Previous experience working remotely in a performance-driven role

What Success Looks Like

Consistently hitting or exceeding booking and conversion goals

Creating positive, professional experiences that reflect the company brand

Demonstrating ownership of performance and continuous improvement

Contributing to a high-performing, accountable team culture

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