
Remote Retention Strategy Lead, Solo/Micro SaaS
Zoom, Atlanta, GA, United States
A leading communication platform provider is seeking a Churn Segment Leader to focus on retention strategies for small businesses. This role involves creating data-driven insights, leading initiatives to mitigate customer churn, and collaborating with cross-functional teams. The ideal candidate will possess over 10 years of SaaS experience, excellent communication skills, and a strategic mindset. The position offers a flexible hybrid work environment and is critical for long-term growth.
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