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Call Center Sales Representative (Automotive BDC – In Person, No Remote)

Delavan Holdings, Delavan, WI, United States


Description

Full-Time | Hourly + Bonus | Career Growth into Sales Kunes Auto & RV Group—recognized by Automotive News as one of the Best Dealerships to Work For—is hiring Call Center Sales Representatives (BDC / Appointment Setters) in Delavan, WI.

This is a full-time, in-person position. This is NOT a remote role.

If you’re comfortable on the phone, enjoy talking to people, and want a fast path into automotive sales, this is a strong entry point with real earning potential.

Pay & Schedule

$17/hour base + performance bonuses

Bonus opportunities tied to appointments and results

Full-time schedule with evenings and rotating weekends

Consistent, predictable scheduling

What You’ll Do

Handle a high volume of inbound and outbound calls, texts, and emails

Set and confirm sales appointments for dealership customers

Follow up with leads and missed appointments to re-engage customers

Use scripts and communication techniques to move customers toward appointments

Document all activity in CRM systems accurately

Work across multiple systems and screens while managing conversations

What This Job Is Really Like

You’ll be on the phone most of the day—this is a high-call, fast-paced role

You’ll be texting, emailing, and following up constantly

Some customers won’t answer or will cancel—that’s part of the job

The people who succeed here are consistent, competitive, and don’t get discouraged easily

This role is a proven stepping stone into automotive sales and leadership

Requirements What We’re Looking For

Comfortable on the phone and talking with new people daily

Reliable and shows up when they say they will

Able to handle a fast-paced, high-volume environment

Strong communication skills (phone, text, email)

Basic computer skills (CRM systems, multitasking across screens)

Positive attitude and coachable mindset

Experience in customer service, call center, or sales is helpful—but not required. We will train the right person.

Why Join Kunes

Career growth—many employees move into Sales and leadership roles

Full benefits: medical, dental, vision, 401(k), PTO

Ongoing training and support

Casual, team-oriented work environment

Growing, family-owned company with long-term opportunity

About Kunes Auto & RV Group Founded in 1996, Kunes Auto & RV Group has grown to over 40 locations across Wisconsin, Illinois, and Iowa. We are built on a culture of teamwork, trust, and results—and we focus on building careers, not just filling roles.

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