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Senior Director, Technical Program Management - Fleethub

KLA-Belgium, Milpitas, CA, United States


**Company Overview**KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.**Group/Division**With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Enabling the movement towards advanced chip design, KLA's Global Products Group (GPG), which is responsible for creating all of KLA’s metrology and inspection products, is looking for the best and the brightest research scientist, software engineers, application development engineers, and senior product technology process engineers. The Film and Scatterometry Technology (FaST) Division provides industry leading metrology solutions for worldwide semiconductor IC manufacturers. The FaST Division portfolio of metrology products includes hardware and software solutions for optical film thickness, optical critical dimension (CD), composition, and resistivity measurement systems. These products are essential for the IC manufacturers as they provide critical metrology capabilities for the development and implementation of their advanced IC processes. The FaST division is committed to support our customers to achieve performance entitlement of our solution and we effectively partner with our customers from their early research and development phase to the high volume in-line manufacturing implementation specific for their process needs. The division consists of a global team located in US, Israel, China, and India.**Job Description/Preferred Qualifications****Role Overview**KLA is seeking a **Senior Director of Program Management – FleetHub** to lead strategy, execution, and portfolio governance for **Fleet Solutions**, with primary ownership of **FleetHub**, KLA’s centralized fleet data aggregation, analytics, and monitoring platform.FleetHub is a **shared, enterprise-scale platform** that aggregates operational, system, and event data from KLA tools deployed across customer fabs worldwide. It enables consistent monitoring of tool availability, productivity, configuration, and health across fleets, supporting both **customer value creation** and **internal operational excellence**.This role operates at the intersection of **metrology hardware, software platforms, data analytics, and customer operations**. The Senior Director will provide executive-level leadership across **multi-product, multi-division programs**, ensuring FleetHub evolves as a scalable, reliable, and strategically differentiated platform used across KLA’s metrology portfolio and beyond.**Key Responsibilities****FleetHub Platform & Portfolio Strategy*** Own the **end-to-end portfolio strategy** for Fleet Solutions, with direct accountability for the **FleetHub platform roadmap**, execution, and long-term scalability.* Translate **Metrology and corporate strategy** into multi-year platform and capability roadmaps for fleet-level data aggregation, analytics, and monitoring.* Drive **investment prioritization and trade-off decisions** across FleetHub capabilities, balancing customer value, internal operational needs, and platform sustainability.* Ensure FleetHub operates as a **shared infrastructure platform**, enabling multiple tools, applications, and product divisions rather than a single product line.**Program Management at Enterprise Scale*** Provide executive oversight for **multiple complex, cross-functional programs** spanning software platform development, tool integration, deployment, and sustainment.* Lead programs across the full lifecycle—from concept and architecture definition through development, global deployment, and long-term operations.* Establish and maintain **program governance, operating cadence, and performance metrics** appropriate for a mission-critical, always-on platform.* Identify and mitigate **portfolio-level risks**, including cross-division dependencies, data integrity, reliability, security, and scalability concerns.**Fleet Data, Analytics & Operational Enablement*** Oversee programs enabling FleetHub to aggregate and analyze:

+ Operational data (job execution, inspection tasks, calibration activities)

+ Exception and error events (wafer handling errors, resets, fault conditions)

+ System-level data (equipment states, control and communication status)* Ensure robust delivery of FleetHub-hosted capabilities, including:

+ Operational and hardware analytics used by **Customer Support Engineers (CSEs)** and internal teams* Partner with engineering and service organizations to convert fleet insights into **actionable improvements** in tool performance, reliability, and customer outcomes.**Cross-Functional & Organizational Leadership*** Align FleetHub priorities with the needs of **multiple product divisions**, resolving conflicts and driving consensus at the executive level.* Influence architectural decisions related to **data models, interfaces, platform extensibility, and tool onboarding**.* Represent Fleet Solutions and FleetHub in **executive reviews, business planning cycles, and strategic operating forums**.**Customer & Market Engagement*** Engage directly with **key customers and internal stakeholders** to understand fleet-level needs, operational pain points, and roadmap expectations.* Support executive-level customer discussions related to **fleet analytics, uptime, productivity, and digital enablement**.* Ensure customer requirements are translated into **clear platform priorities and execution plans** without compromising platform integrity.**Organizational & Talent Leadership*** Lead, mentor, and scale a **senior program management organization** supporting FleetHub and Fleet Solutions.* Build a strong bench of leaders capable of operating across **software platforms, hardware integration, and customer-facing operations**.* Drive a culture of **accountability, transparency, and continuous improvement** within program management and across partner teams.**Travel*** Willingness to travel internationally as required (typically up to ~15–20%).**Preferred Qualifications****Technical & Domain Expertise*** Extensive experience delivering **complex, multi-disciplinary systems**, including software platforms, data pipelines, analytics, and hardware integration.* Strong understanding of **semiconductor capital equipment**, fab operations, and service environments with deep technical knowledge of metrology hardware and software solutions* Experience leading **shared platforms or infrastructure** used across multiple products or business units.**Leadership & Program Experience*** Proven success leading **large, matrixed organizations** and influencing outcomes across multiple divisions.* Track record of owning **portfolio-level program execution** with significant business, customer, and operational impact.* Comfort operating at the **executive level**, including presenting to senior leadership and driving alignment across competing priorities.**Communication #J-18808-Ljbffr