Business Development Center (BDC) Representative - Morgan Hill, California, Unit
Victoryhondamorganhill, Morgan Hill, CA, United States
About Victory Honda of Morgan Hill
Victory Honda of Morgan Hill
is part of the Victory Automotive Group, a family-owned and operated company since 1997 with over 50 locations nationwide. We are recognized as one of the Top 25 Privately Held Companies in 2023. Our commitment is to provide excellent opportunities for employees and customers, always delivering a professional and satisfying experience.
We are currently seeking a motivated and customer-focused Business Development Center (BDC) Representative to join our team in Morgan Hill, CA.
Job Details
Salary:
$19 to $20 per hour
Job Type:
Full Time
Location:
Morgan Hill, CA 95037
Position Summary The BDC Representative plays a vital role in supporting our sales and service departments by managing incoming customer inquiries. This position requires strong communication, organizational skills, and the ability to provide excellent service over the phone and in person.
Key Responsibilities
Answer incoming sales and service calls promptly and professionally
Greet visitors in a friendly and helpful manner
Schedule, confirm, and follow up on sales and service appointments through phone and internet leads
Track sold vehicles and maintain hot sheets
Confirm special order parts with appropriate departments
Coordinate inquiries and issues with sales and service personnel
Manage required paperwork, documentation, and reporting
Provide clerical and administrative support as needed
Perform additional duties as assigned to support dealership operations
Work Environment We offer a professional, drug-free, non-smoking workplace dedicated to the growth and success of our employees.
High school diploma or GED required
Experience in administrative, clerical, call center, or customer service roles preferred
Dependable and highly professional work ethic
Strong organizational and time management skills
Excellent communication and interpersonal skills
Proficient computer skills, including Microsoft Office
Working knowledge of the automotive industry is a plus
Experience with dealership software such as Reynolds and Reynolds is beneficial
Professional appearance and positive attitude
WHAT WE OFFER:
Tremendous product & inventory
Ongoing company-wide training
Strong company reputation
Growth opportunities
Professional, enthusiastic & supportive working environment
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an
Equal Opportunity Employer
and a
drug-free workplace .
We Would Really Like To Hear From You!
#J-18808-Ljbffr
is part of the Victory Automotive Group, a family-owned and operated company since 1997 with over 50 locations nationwide. We are recognized as one of the Top 25 Privately Held Companies in 2023. Our commitment is to provide excellent opportunities for employees and customers, always delivering a professional and satisfying experience.
We are currently seeking a motivated and customer-focused Business Development Center (BDC) Representative to join our team in Morgan Hill, CA.
Job Details
Salary:
$19 to $20 per hour
Job Type:
Full Time
Location:
Morgan Hill, CA 95037
Position Summary The BDC Representative plays a vital role in supporting our sales and service departments by managing incoming customer inquiries. This position requires strong communication, organizational skills, and the ability to provide excellent service over the phone and in person.
Key Responsibilities
Answer incoming sales and service calls promptly and professionally
Greet visitors in a friendly and helpful manner
Schedule, confirm, and follow up on sales and service appointments through phone and internet leads
Track sold vehicles and maintain hot sheets
Confirm special order parts with appropriate departments
Coordinate inquiries and issues with sales and service personnel
Manage required paperwork, documentation, and reporting
Provide clerical and administrative support as needed
Perform additional duties as assigned to support dealership operations
Work Environment We offer a professional, drug-free, non-smoking workplace dedicated to the growth and success of our employees.
High school diploma or GED required
Experience in administrative, clerical, call center, or customer service roles preferred
Dependable and highly professional work ethic
Strong organizational and time management skills
Excellent communication and interpersonal skills
Proficient computer skills, including Microsoft Office
Working knowledge of the automotive industry is a plus
Experience with dealership software such as Reynolds and Reynolds is beneficial
Professional appearance and positive attitude
WHAT WE OFFER:
Tremendous product & inventory
Ongoing company-wide training
Strong company reputation
Growth opportunities
Professional, enthusiastic & supportive working environment
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an
Equal Opportunity Employer
and a
drug-free workplace .
We Would Really Like To Hear From You!
#J-18808-Ljbffr