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Customer Experience Leader - Omnichannel Retail

The Michael's Companies, Louisville, KY, United States


A leading arts and crafts retailer is looking for a Customer Experience Manager in Louisville, Kentucky. This role involves managing store operations to ensure a customer-centric environment, leading the team in achieving key performance indicators, and planning in-store events. The ideal candidate will have retail management experience and strong customer service skills, along with the ability to coach and train team members. The position is part-time, offering flexible hours and a commitment to employee wellbeing. #J-18808-Ljbffr