SupportFinity™ is hiring: Media Content Editor in Oklahoma City
SupportFinity™, Oklahoma City, OK, United States
Overview Media Content Editor – USPS OU CONTRACT
Functional Purpose
Coordinates the preparation and publication of information, instructions, and procedures.
Collaborates with subject matter experts to research, write, and edit content for a broad array of communications, training resources, and web content for internal and external use.
Responsibilities Works with internal stakeholders to develop instructional manuals, materials, handbooks, and systems documentation, web content, other written materials, and business information, incorporating the principles of Plain Language, utilizing client-approved style guidelines for use by both internal and external users.
Guides resource requirements for the development of written materials.
Reviews and revises instructional manuals, handbooks, system documentation, web content, and business information.
Provides information and assistance in writing manuals, handbooks, web content, and other forms of publications.
Supports project teams and other communication strategies with writing and revising information.
Maintains all content to keep current with frequent changes to policies or procedures.
Monitors the status of writing projects and initiates follow-up actions to ensure timely preparation of documentation.
Research to facilitate the publication of communications, training resources, and web content. Including interviews, surveys, and web trend reports to analyze and organize information.
Assists in conducting surveys to determine and document user requirements for developing materials and analyzing web trend reports to identify improvements.
Develops and maintains web page content by collaborating with stakeholders to identify and evaluate improvement options.
Qualifications Job Requirements
Required Education : Degree or certification in content editing or a related training field from a college or university accredited by a national or regional accreditation organization recognized and sanctioned by the U.S. Department of Education. Skills
Knowledge of English composition, grammar, punctuation, and spelling at a level sufficient to develop and edit materials, including instructions, manuals, handbooks, presentations, and web content.
Knowledge of web design methodology for ease of use, content organization, and functionality.
Ability to write and edit materials, including instructions, manuals, handbooks, web content, and business information.
Ability to research, develop, and prepare communications, presentations, and other forms of materials for publication.
Ability to provide guidance related to planning, managing, and completing the preparation and publication of informational materials.
Ability to communicate orally and in writing sufficient to exchange information and provide guidance.
Legal and Compliance Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.
Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.
Hiring contingent upon a Background Check
Special Indications: Hiring contingent upon police records check
Job Details Job Posting: Feb 3, 2026
Job code: EX-2508EE26
Job type: Full-time
Location: University of Oklahoma
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Functional Purpose
Coordinates the preparation and publication of information, instructions, and procedures.
Collaborates with subject matter experts to research, write, and edit content for a broad array of communications, training resources, and web content for internal and external use.
Responsibilities Works with internal stakeholders to develop instructional manuals, materials, handbooks, and systems documentation, web content, other written materials, and business information, incorporating the principles of Plain Language, utilizing client-approved style guidelines for use by both internal and external users.
Guides resource requirements for the development of written materials.
Reviews and revises instructional manuals, handbooks, system documentation, web content, and business information.
Provides information and assistance in writing manuals, handbooks, web content, and other forms of publications.
Supports project teams and other communication strategies with writing and revising information.
Maintains all content to keep current with frequent changes to policies or procedures.
Monitors the status of writing projects and initiates follow-up actions to ensure timely preparation of documentation.
Research to facilitate the publication of communications, training resources, and web content. Including interviews, surveys, and web trend reports to analyze and organize information.
Assists in conducting surveys to determine and document user requirements for developing materials and analyzing web trend reports to identify improvements.
Develops and maintains web page content by collaborating with stakeholders to identify and evaluate improvement options.
Qualifications Job Requirements
Required Education : Degree or certification in content editing or a related training field from a college or university accredited by a national or regional accreditation organization recognized and sanctioned by the U.S. Department of Education. Skills
Knowledge of English composition, grammar, punctuation, and spelling at a level sufficient to develop and edit materials, including instructions, manuals, handbooks, presentations, and web content.
Knowledge of web design methodology for ease of use, content organization, and functionality.
Ability to write and edit materials, including instructions, manuals, handbooks, web content, and business information.
Ability to research, develop, and prepare communications, presentations, and other forms of materials for publication.
Ability to provide guidance related to planning, managing, and completing the preparation and publication of informational materials.
Ability to communicate orally and in writing sufficient to exchange information and provide guidance.
Legal and Compliance Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.
Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.
Hiring contingent upon a Background Check
Special Indications: Hiring contingent upon police records check
Job Details Job Posting: Feb 3, 2026
Job code: EX-2508EE26
Job type: Full-time
Location: University of Oklahoma
#J-18808-Ljbffr