Brand Manager

Overview Brand Manager, WorshipHouse Media Company Overview: Salem Church Products (SCP) is a multi-brand digital business focused on equipping leaders for ministry. Our brands serve pastors and church leaders in worship, preaching and teaching, children’s ministry, and staffing with high-quality solutions that help them spread the Gospel in their communities. We are a highly collaborative, high-trust team that values initiative, results, and a little fun along the way. This position is remote with optional office access, if located in Richmond, VA. The Role: SCP is seeking a Brand Manager for WorshipHouse Media, the largest site for church media. This role owns the day-to-day operation and performance of the brand, with responsibility for site operations, product and catalog management, merchandising, vendor relationships, and customer experience. You'll lead a small team (1 to 2 people) that handles product additions, customer service, and platform operations, and you'll serve as the primary point of contact for the marketing and web development teams on campaigns, site projects, and ongoing improvements. You'll also partner with senior leadership to help shape the future direction of the brand. This is a great fit for someone who is highly organized, takes ownership seriously, enjoys being the person who keeps things running well, and has a genuine connection to the church media world. Responsibilities What You'll Do Lead site operations including product creation, merchandising, and ongoing UX improvements Oversee the product catalog and cross-functional PIM (Product Information Management) operations, ensuring accurate listings, strong presentation, and a well-organized store Determine marketing promotions and campaign priorities, partnering with the marketing team on execution Own vendor and partner relationships, working relationally with content producers to maintain and grow the product selection Lead and support a small team (1-2 people) responsible for product uploads, customer service, and platform tasks Provide technically informed customer support guidance, including questions related to digital file types, software compatibility, and church media workflows Collaborate with web development on site improvements, new features, and troubleshooting Partner with senior leadership to help define the future direction of the site and brand Monitor site performance and report on key metrics, flagging opportunities and issues to leadership Stay informed on eCommerce trends and developments in the church media space, bringing relevant ideas to the team Qualifications What We're Looking For Must-haves: Experience in eCommerce or online marketplaces (Shopify experience strongly preferred) Strong organizational skills and attention to detail Comfortable managing multiple priorities and keeping projects on track A relational communicator who builds trust with vendors, partners, and teammates Self-motivated with a problem-solving mindset Strong familiarity with the faith-based community Comfortable working in a remote team environment Bachelor's degree or equivalent professional experience Nice-to-haves: Familiarity with church media, including worship backgrounds, mini movies, ProPresenter, and common digital asset formats Background in people management or leading small teams Technical knowledge of digital media file types and church presentation software Previous work in a faith-based or ministry-focused organization Experience with PIM systems or large product catalog management Experience with SQL, MySQL, or other database tools Why This Role WorshipHouse Media is an established, market-leading brand serving a passionate and loyal audience. This role offers real ownership, a collaborative team, and the opportunity to help shape where the brand goes next, all in service of people doing meaningful work in their communities. Benefits Competitive pay structure based on experience. Health, dental, vision and life insurance 401k retirement plan Paid holidays and vacation time EEO Statement Come see how Salem is DIFFERENT and why we’ve been certified as a “Great Place To Work” and as a “Best and Brightest” equal opportunity employer. Compensation: $48,000 - $58,000 with bonus potential #J-18808-Ljbffr