
Sales & Marketing Event Specialist
005 Southwest Business Corporation, San Antonio, TX, United States
Contract 3-year Contract with two 1-year extensions (totaling 5 years)
Full Time or Part Time Full-Time
Pay Rate TBD
Location Multiple locations within 15 miles of the zip code 78207
Language Requirements Write, read, and speak English
Language Preferences Write, read, and speak Spanish
Job Overview We are seeking a candidate for the Event Staff position that provides customer service and operational support during special events for a public transportation company. This role assists patrons with needs, supports crowd flow, and helps with the safe and orderly loading of buses under the supervision of Supervisors. Event Staff play a key role in ensuring positive rider experiences during high-volume events. Perform other duties as assigned.
Experience Requirements Minimum 1 year of customer service, event support, or public-facing experience
Ability to follow instructions and work under the direction of Supervisors
Experience interacting with the public in fast-paced or high-traffic environments
Ability to communicate clearly and professionally with patrons and staff
Experience Preferences Experience working on special events, transportation services, or crowd management
Experience assisting with passenger loading, queuing, or boarding procedures
Experience in public service, hospitality, security, or event operations
Familiarity with public transportation systems or large-scale event logistics
Physical Requirements Ability to stand and walk for extended periods of time
Ability to work outdoors in varying weather conditions
Ability to lift, carry, push, or pull up to 30 pounds as needed
Ability to climb steps, bend, reach, and perform repetitive movements
Adequate vision, hearing, and communication ability to assist patrons and respond to instructions
Ability to work evenings, weekends, and holidays based on event schedules
Education Requirements High school diploma or GED
Education Preferences Coursework or training in customer service, hospitality, public safety, or event management
Certifications related to crowd control, safety awareness, or customer service
Training Schedule TBD
Schedule Monday through Friday; 8:00 a.m. to 5:00 p.m. (CST).
Dress Code TBD
Yes
Additional Information Drug screening, background, and reference checks are performed if required. Valid identification and reliable transportation are required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Our employees are authorized to work in the United States.
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