Guest Relations and Risk Specialist
Caesars Entertainment, South Lake Tahoe, CA, United States
Risk Control Coordinator
Responsible for coordination of various Risk Control initiatives to include Workers' Compensation claims administration, compliance with property Risk Control Profile and other safety related initiatives within a dynamic work environment. How You Will Create the Extraordinary
Effectively manages Workers' Compensation claim files to include timely filing, tracking, and maintenance of all claims at Property. Assists Third Party Administrator in all Workers' Compensation claim investigations through claim closure. Coordinates temporary light duty program per Caesars Entertainment guidelines and according to level of claim activity. Accurately maintains OSHA 300 log per OSHA injury reporting guidelines. Assists Risk Manager with processing and some investigation of General Liability claims. Administrates various safety related promotions per Caesars Risk Control Profile, including the Property safety incentive program. Maintains current list of authorized drivers for Property. Organize and track certificates of insurance to ensure compliance with Caesars insurance guidelines. Understand and maintain confidentiality of any and all sensitive information and/or interactions with Team Members or guests. Establish and maintain effective working relationships with all Team Members contacted in the course of duties. Deliver superior internal and external service. Occasionally support Risk Manager at Reno property in key job functions. What You Will Need
College Degree and/or minimum 3-5 years related experience in Risk Control and/or Workers' Compensation claims handling preferred. Literate and fluent in English. Bilingual preferred. Working knowledge of fundamental Nevada Workers' Compensation statutes, some knowledge of California Workers' Compensation guidelines preferred. Some knowledge of OSHA regulations, specifically injury reporting and record keeping. Must be highly organized with strong attention to detail. Must possess ability to think critically and work unsupervised to accomplish tasks. Effectively adapt to changing environment and possess ability to meet compliance deadlines. Must have strong background in use of Microsoft Office. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Additional requirements: Must be able to sit or stand for long periods of time (8 hours). Visual and auditory range must include immediate environment. Must have manual dexterity to operate a computer and other necessary office equipment. Must be able to maneuver throughout all areas of the property including stairs and escalators. Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. About Us
At Harrah's and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests. Harrah's and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools, a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's & Caesars Republic are popular choices for travelers and vacationers throughout the year. Besides living in one of the Earth's most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah's believes a successful company starts with satisfied employees. Whether it's professional advancement or personal recognition, Harrah's provides accolades and incentives as you move along your career path. Job Info
Job Identification 79220 Job Category Security and Surveillance Locations Harrah's Lake Tahoe
Responsible for coordination of various Risk Control initiatives to include Workers' Compensation claims administration, compliance with property Risk Control Profile and other safety related initiatives within a dynamic work environment. How You Will Create the Extraordinary
Effectively manages Workers' Compensation claim files to include timely filing, tracking, and maintenance of all claims at Property. Assists Third Party Administrator in all Workers' Compensation claim investigations through claim closure. Coordinates temporary light duty program per Caesars Entertainment guidelines and according to level of claim activity. Accurately maintains OSHA 300 log per OSHA injury reporting guidelines. Assists Risk Manager with processing and some investigation of General Liability claims. Administrates various safety related promotions per Caesars Risk Control Profile, including the Property safety incentive program. Maintains current list of authorized drivers for Property. Organize and track certificates of insurance to ensure compliance with Caesars insurance guidelines. Understand and maintain confidentiality of any and all sensitive information and/or interactions with Team Members or guests. Establish and maintain effective working relationships with all Team Members contacted in the course of duties. Deliver superior internal and external service. Occasionally support Risk Manager at Reno property in key job functions. What You Will Need
College Degree and/or minimum 3-5 years related experience in Risk Control and/or Workers' Compensation claims handling preferred. Literate and fluent in English. Bilingual preferred. Working knowledge of fundamental Nevada Workers' Compensation statutes, some knowledge of California Workers' Compensation guidelines preferred. Some knowledge of OSHA regulations, specifically injury reporting and record keeping. Must be highly organized with strong attention to detail. Must possess ability to think critically and work unsupervised to accomplish tasks. Effectively adapt to changing environment and possess ability to meet compliance deadlines. Must have strong background in use of Microsoft Office. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures. Additional requirements: Must be able to sit or stand for long periods of time (8 hours). Visual and auditory range must include immediate environment. Must have manual dexterity to operate a computer and other necessary office equipment. Must be able to maneuver throughout all areas of the property including stairs and escalators. Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. About Us
At Harrah's and Caesars Republic Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen field. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests. Harrah's and Caesars Republic Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools, a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's & Caesars Republic are popular choices for travelers and vacationers throughout the year. Besides living in one of the Earth's most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah's believes a successful company starts with satisfied employees. Whether it's professional advancement or personal recognition, Harrah's provides accolades and incentives as you move along your career path. Job Info
Job Identification 79220 Job Category Security and Surveillance Locations Harrah's Lake Tahoe