FLEX Director, Hardware Asset Management

Additional Information Job Number 26035215 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814VIEW ON MAP (International HQ, 7750 Wisconsin Ave, Bethesda, Maryland, United States, 20814) Schedule Full Time Located Remotely? Y Position Type Management Pay Range: $57.16-$96.05 per hour Expiration Date: 04/03/2026 This is a temporary position. JOB SUMMARY The Director, Hardware Asset Management (HAM) is a senior, enterprise-wide leader responsible for defining and operationalizing a globally consistent hardware asset management program that governs the full lifecycle of physical IT assets across regions. This role spearheads global HAM strategy, governance, process standardization, and performance management to improve lifecycle visibility, optimize utilization and cost, reduce operational risk, and ensure audit readiness. The Director, HAM leads a multidisciplinary, globally aligned team of hardware asset management subject matter experts and partners closely with Finance, Procurement, Information Security, Compliance, and Operations to deliver scalable, repeatable outcomes across distributed locations and asset populations. Key Responsibilities Global Program Ownership: Provide strategic and operational leadership for the global Hardware Asset Management program, ensuring alignment with enterprise IT, finance, procurement, and risk management objectives. Governance & Compliance: Establish and enforce global HAM governance frameworks, policies, and controls that meet audit, regulatory, cybersecurity, and financial compliance requirements across regions. Enterprise Lifecycle Management: Own the global lifecycle of hardware assetsu2014from planning and acquisition through deployment, utilization, recovery, reuse, and retirementu2014ensuring data integrity and traceability throughout. Process Standardization at Scale: Design and operationalize standardized HAM processes that are scalable, repeatable, and consistently adopted across geographically distributed locations. IT Asset Disposition (ITAD): Direct global ITAD strategy and execution, including vendor oversight, secure data sanitization, environmentally responsible e waste management, and compliance with regional regulations. Stakeholder & Executive Engagement: Serve as the primary enterprise point of contact for hardware asset matters, advising senior leaders and supporting global initiatives such as device refresh programs, office expansions or closures, and mergers and acquisitions. Technology Enablement: Partner with IT platform, infrastructure, and operations teams to enhance global asset tracking capabilities through automation, system integrations and discovery tools. Reporting & Insights: Provide executive level dashboards and insights that deliver global visibility into inventory accuracy, lifecycle status, cost recovery, utilization, and risk exposure. People Leadership: Lead, mentor, and develop a global HAM leadership team and functional specialists, fostering a culture of accountability, continuous improvement, and operational excellence. CANDIDATE PROFILE Education and Experience Required: Bacheloru2019s degree in Information Technology, Supply Chain, Business Administration, or a related discipline; or equivalent combination of education and experience. 10+ years of experience in Hardware Asset Management or broader IT Asset Management roles. 3+ years of experience leading asset management teams or a functional area, ideally in distributed or multi-region operations Deep knowledge of asset lifecycle management, ITAD strategies, logistics, and warehousing operations Experience using asset management tools and CMDB platforms (e.g., ServiceNow, Flexera, Lansweeper Strong understanding of audit standards, regulatory compliance, and IT operational frameworks Preferred: Masteru2019s degree and/or certifications such as CHAMP, CITAM, CSAM, ITIL, or ISO/IEC 19770. Experience operating in a global organization with distributed asset operations and vendors. Background in data analytics, automation, and process optimization for asset tracking and lifecycle reporting Familiarity with sustainability, ESG reporting, and circular IT strategies. Proven experience managing vendor relationships for hardware logistics, warehousing, or ITAD partners. CORE WORK ACTIVITIES Key Responsibilities Global Program Ownership: Provide strategic and operational leadership for the global Hardware Asset Management program, ensuring alignment with enterprise IT, finance, procurement, and risk management objectives. Governance & Compliance: Establish and enforce global HAM governance frameworks, policies, and controls that meet audit, regulatory, cybersecurity, and financial compliance requirements across regions. Enterprise Lifecycle Management: Own the global lifecycle of hardware assetsu2014from planning and acquisition through deployment, utilization, recovery, reuse, and retirementu2014ensuring data integrity and traceability throughout. Process Standardization at Scale: Design and operationalize standardized HAM processes that are scalable, repeatable, and consistently adopted across geographically distributed locations. IT Asset Disposition (ITAD): Direct global ITAD strategy and execution, including vendor oversight, secure data sanitization, environmentally responsible ewaste management, and compliance with regional regulations. Stakeholder & Executive Engagement: Serve as the primary enterprise point of contact for hardware asset matters, advising senior leaders and supporting global initiatives such as device refresh programs, office expansions or closures, and mergers and acquisitions. Technology Enablement: Partner with IT platform, infrastructure, and operations teams to enhance global asset tracking capabilities through automation, system integrations and discovery tools. Reporting & Insights: Provide executive level dashboards and insights that deliver global visibility into inventory accuracy, lifecycle status, cost recovery, utilization, and risk exposure. People Leadership: Lead, mentor, and develop a global HAM leadership team and functional specialists, fostering a culture of accountability, continuous improvement, and operational excellence. Expected Outcomes Global Asset Optimization: Improved lifecycle visibility and utilization of hardware assets across all regions, reducing excess inventory and loss. Consistent Compliance: Enterprisewide adherence to audit, regulatory, cybersecurity, and financial control requirements with defensible, accurate asset data. Cost Savings & Value Recovery: Measurable cost avoidance and recovery through effective reuse, disposition, and lifecycle optimization on a global scale. Operational Consistency: Standardized HAM processes embedded and adopted across regions, enabling predictable and scalable operations. Sustainability Impact: Increased asset recovery, reuse, and environmentally responsible disposition aligned with corporate sustainability and ESG objectives. High Performing Global Team: A mature, globally distributed HAM organization capable of supporting largescale enterprise initiatives and future growth. CANDIDATE PROFILE Education and Experience Required: Bacheloru2019s degree in Information Technology, Supply Chain, Business Administration, or a related discipline; or equivalent combination of education and experience. 8+ years of experience in Hardware Asset Management or broader IT Asset Management roles. 3+ years of experience leading asset management teams or a functional area, ideally in distributed or multi-region operations Deep knowledge of asset lifecycle management, ITAD strategies, logistics, and warehousing operations Experience using asset management tools and CMDB platforms (e.g., ServiceNow, Flexera, Lansweeper Strong understanding of audit standards, regulatory compliance, and IT operational frameworks Preferred: Masteru2019s degree and/or certifications such as CHAMP, CITAM, CSAM, ITIL, or ISO/IEC 19770. Experience operating in a global organization with distributed asset operations and vendors. Background in data analytics, automation, and process optimization for asset tracking and lifecycle reporting Familiarity with sustainability, ESG reporting, and circular IT strategies. Proven experience managing vendor relationships for hardware logistics, warehousing, or ITAD partners. CORE WORK ACTIVITIES Strategic Leadership and Governance Define the global HAM strategy and multi-year roadmap aligned to enterprise IT, finance, procurement, and risk objectives. Establish and maintain global HAM governance frameworks, decision rights, standards, and controls to ensure consistency across regions. Lead and influence hardware asset financial planning processes, including budgeting, forecasting, and spend analysis, to enable informed governance, financial transparency, and cost optimization at scale. Set measurable performance expectations (KPIs/SLAs) for lifecycle accuracy, inventory integrity, and disposition outcomes, and ensure enterprise adoption. Ensure alignment to organizational IT Asset Management policy and standards, including hardware and software standards that form the broader ITAM policy framework. Operational Excellence & Process Implementation Build and operationalize standardized HAM processes globally to enable scalable execution across distributed locations, stockrooms, and support models. Drive inventory integrity through physical and logical reconciliation practices, tagging standards, and governance of warehouse/stockroom operations across regions. Improve end-to-end lifecycle visibility to reduce shrinkage, optimize inventory levels, and minimize underutilization through measurable process controls and continuous improvement. Partner with platform and operations teams to enhance lifecycle workflows (request/receive/deploy/support/reclaim/dispose) and ensure consistent data onboarding and status management. Lifecycle & Disposition Management Own the full global lifecycle of IT hardware from acquisition through retirement, ensuring consistent lifecycle definitions, milestones, and traceability. Direct secure, compliant IT Asset Disposition (ITAD) execution globally, including vendor oversight, e-waste handling, and verified data sanitization practices. Track and optimize asset recovery and reuse outcomes, including cost avoidance, redeployment, and recovery value to maximize ROI while reducing environmental impact. Managing Work, Projects and Policies Lead global program planning and execution across priorities such as lifecycle standardization, stockroom governance, tool/process modernization, and major enterprise initiatives impacting hardware assets Establish and maintain policy-aligned procedures that govern asset handling, traceability, and compliance requirements, ensuring they are implemented consistently across regions. Provide program-level oversight for platform changes impacting HAM processes (e.g., workflow updates, data migrations, integrations), ensuring governance and operational readiness. Team Building and Leadership Lead, mentor, and develop a multidisciplinary HAM organization, including functional leads and specialists responsible for lifecycle operations, architecture, and disposition outcomes. Build a culture of accountability, operational rigor, and innovation; establish training and upskilling plans to sustain global capability and industry alignment. Provide clear direction, performance expectations, and career development pathways for HAM roles and regional stakeholders supporting global execution. Risk, Compliance and Audit Readiness Maintain global asset data integrity and traceability to meet internal control, audit, and regulatory requirements across regions and asset populations. Ensure hardware lifecycle practices align with cybersecurity, privacy, and financial controls, including secure handling and verifiable disposition practices. Serve as the HAM leader during internal and external audits, coordinating evidence collection, remediation actions, and sustained control adherence. Partner across control owners and stakeholders to support enterprise control scope that may include areas such as asset inventory, change management alignment, software end-of-life dependency impacts, and hardware removal controls Reporting and Insights Develop and maintain global dashboards and executive reporting to provide visibility into inventory accuracy, lifecycle status, utilization, cost recovery, and process efficiency. Leverage data to proactively identify process gaps, savings opportunities, and risk exposures; translate insights into actionable improvement plans. Establish metrics and measurement frameworks to evaluate program maturity and drive continuous improvement across regions. Stakeholder Engagement and Collaboration Act as the primary global liaison for hardware asset-related matters across business units, shared services, and IT functions. Partner with Procurement, Finance, Security, Compliance, and Operations to align policy, controls, and lifecycle execution across distributed geographies. Support major enterprise initiatives (e.g., device refresh programs, and M&A integrations) by providing governance, lifecycle planning, and risk mitigation through a HAM lens. Additional Responsibilities Represent the HAM function in governance councils, change boards, and steering committees, providing executive updates and decision support. Sponsor strategic projects including asset lifecycle modernization, green IT/circular IT initiatives, and business continuity planning related to hardware readiness and recoverability Provide subject matter expertise for asset management platform enhancements, integrations, and data quality initiatives tied to HAM/CMDB alignment. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ All locations offer 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here ( to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only : Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions. Marriott International is the worldu2019s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.