Director of Outpatient Services
Acadia Healthcare, Saint Charles, MO, United States
Director Of Outpatient Services
Mount Carmel Behavioral Health is an 80-bed treatment center located in Columbus, Ohio. We provide acute inpatient care for adult men and women who have been experiencing a wide range of mental or behavioral health challenges. Location: Onsite in St. Charles, MO Salary Range: $90,000-106,000 annually About The Role
The Director of Outpatient Services is responsible for leading the day-to-day operations and long-term success of the facility's partial hospitalization programs (PHP) and intensive outpatient programs (IOP). This role is accountable for achieving key performance targets - including volume growth, financial performance, patient experience, and clinical quality by driving clinical excellence, operational rigor, referral growth, and standardized care delivery across the behavioral health care continuum. The Director will serve as a clinical leader, performance coach, and community advocate, ensuring a seamless transition for patients stepping down from inpatient care and patients stepping up from community-based care. Compensation & Benefits
We value your expertise and dedication - and we invest in your success Competitive base salary commensurate with experience Comprehensive medical, dental, and vision insurance 401(k) plan with company match Paid time off (PTO) and recognized holidays Company-paid basic life and AD&D insurance Employee assistance program (EAP) and mental wellness resources Opportunities for professional growth and advancement within Acadia's nationwide network Purpose Statement
The Director of Outpatient Services is responsible for leading the day-to-day operations and long-term success of the facility's partial hospitalization programs (PHP) and intensive outpatient programs (IOP). This role is accountable for achieving key performance targets - including volume growth, financial performance, patient experience, and clinical quality by driving clinical excellence, operational rigor, referral growth, and standardized care delivery across the behavioral health care continuum. The Director will serve as a clinical leader, performance coach, and community advocate, ensuring a seamless transition for patients stepping down from inpatient care and patients stepping up from community-based care. Clinical & Operational Leadership
Oversee day-to-day operations and clinical program for PHP and IOP services, including occasional facilitation of groups Achieve key business objectives including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes Monitor KPIs regularly and adjust operations to meet goals, address barriers, and ensure continuous improvement. Serve as a visible leader with internal stakeholders to drive step-down admissions from inpatient units and build advocacy for outpatient care/behavioral health care continuum Actively support business development and outreach activities to enhance brand awareness and drive direct admissions. Coordinate weekly group assignments and session topics to balance clinician workloads and tailor care to patient cohort needs. Utilize feedback, patient outcome data, and satisfaction surveys to enhance care delivery and program relevance and to ensure services remain accessible and responsive to the needs of the target population. Collaborate with divisional and corporate leadership on identifying and implementing strategic growth initiatives, including expansion planning and program development. Team Development & Supervision
Hire, onboard, and retain a high-performing team Provide supervision, training, and mentorship for clinical and support staff, including therapists, counselors, BHAs, and students. Compliance & Quality Assurance
Ensure compliance with all relevant licensure, accreditation, regulatory, and contractual obligations (e.g., Joint Commission, CMS, state laws). Develop and assist with the development and implementation of policies and procedures. Ensure accurate and timely documentation of patient records and services delivered. Education/Experience/Skill Requirements
Required to be a master's or doctorate-level licensed clinician e.g., LCSW, LMHC, LMFT, PsyD, PhD. Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience. Experience with PHP and IOP levels of care strongly preferred. Preference for experience working with acute psychiatric hospital and/or residential SUD treatment providers. Licenses/Designations/Certifications
Master's or Doctorate-level licensed clinician e.g., LCSW, LMHC, LMFT, PhD (Clinical, Counseling or Educational Psychology), or PsyD Supervisory Requirements
Supervises a team of employees
Mount Carmel Behavioral Health is an 80-bed treatment center located in Columbus, Ohio. We provide acute inpatient care for adult men and women who have been experiencing a wide range of mental or behavioral health challenges. Location: Onsite in St. Charles, MO Salary Range: $90,000-106,000 annually About The Role
The Director of Outpatient Services is responsible for leading the day-to-day operations and long-term success of the facility's partial hospitalization programs (PHP) and intensive outpatient programs (IOP). This role is accountable for achieving key performance targets - including volume growth, financial performance, patient experience, and clinical quality by driving clinical excellence, operational rigor, referral growth, and standardized care delivery across the behavioral health care continuum. The Director will serve as a clinical leader, performance coach, and community advocate, ensuring a seamless transition for patients stepping down from inpatient care and patients stepping up from community-based care. Compensation & Benefits
We value your expertise and dedication - and we invest in your success Competitive base salary commensurate with experience Comprehensive medical, dental, and vision insurance 401(k) plan with company match Paid time off (PTO) and recognized holidays Company-paid basic life and AD&D insurance Employee assistance program (EAP) and mental wellness resources Opportunities for professional growth and advancement within Acadia's nationwide network Purpose Statement
The Director of Outpatient Services is responsible for leading the day-to-day operations and long-term success of the facility's partial hospitalization programs (PHP) and intensive outpatient programs (IOP). This role is accountable for achieving key performance targets - including volume growth, financial performance, patient experience, and clinical quality by driving clinical excellence, operational rigor, referral growth, and standardized care delivery across the behavioral health care continuum. The Director will serve as a clinical leader, performance coach, and community advocate, ensuring a seamless transition for patients stepping down from inpatient care and patients stepping up from community-based care. Clinical & Operational Leadership
Oversee day-to-day operations and clinical program for PHP and IOP services, including occasional facilitation of groups Achieve key business objectives including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes Monitor KPIs regularly and adjust operations to meet goals, address barriers, and ensure continuous improvement. Serve as a visible leader with internal stakeholders to drive step-down admissions from inpatient units and build advocacy for outpatient care/behavioral health care continuum Actively support business development and outreach activities to enhance brand awareness and drive direct admissions. Coordinate weekly group assignments and session topics to balance clinician workloads and tailor care to patient cohort needs. Utilize feedback, patient outcome data, and satisfaction surveys to enhance care delivery and program relevance and to ensure services remain accessible and responsive to the needs of the target population. Collaborate with divisional and corporate leadership on identifying and implementing strategic growth initiatives, including expansion planning and program development. Team Development & Supervision
Hire, onboard, and retain a high-performing team Provide supervision, training, and mentorship for clinical and support staff, including therapists, counselors, BHAs, and students. Compliance & Quality Assurance
Ensure compliance with all relevant licensure, accreditation, regulatory, and contractual obligations (e.g., Joint Commission, CMS, state laws). Develop and assist with the development and implementation of policies and procedures. Ensure accurate and timely documentation of patient records and services delivered. Education/Experience/Skill Requirements
Required to be a master's or doctorate-level licensed clinician e.g., LCSW, LMHC, LMFT, PsyD, PhD. Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience. Experience with PHP and IOP levels of care strongly preferred. Preference for experience working with acute psychiatric hospital and/or residential SUD treatment providers. Licenses/Designations/Certifications
Master's or Doctorate-level licensed clinician e.g., LCSW, LMHC, LMFT, PhD (Clinical, Counseling or Educational Psychology), or PsyD Supervisory Requirements
Supervises a team of employees