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Property Management

Coldwell Banker Premier, Virginia Beach, VA, United States


Property Manager – Residential Rentals (Hampton Roads)

Coldwell Banker Premier Property Management

Coldwell Banker Premier is seeking an experienced Property Manager to oversee an established residential rental portfolio in the Hampton Roads region. This role focuses on owner relations, tenant management, portfolio performance, and maintaining high customer service standards.

This role requires someone organized, responsive, and comfortable managing multiple priorities in a fast-paced environment.

Position Overview The Property Manager is responsible for the day-to-day oversight of a residential rental portfolio including tenant relations, owner communication, lease enforcement, vacancy oversight, court coordination, and collaboration with accounting and maintenance teams.

Key Responsibilities Owner & Tenant Relations

Serve as primary contact for owners and tenants

Maintain strong communication and response times

Address escalations professionally

Conduct regular owner check-ins

Portfolio Management

Oversee assigned residential portfolio

Ensure leases, management agreements, and documentation are current

Monitor lease expirations and renewals

Maintain occupancy goals

Operations & Compliance

Ensure files meet company quality standards

Coordinate inspections and follow up on findings

Oversee delinquency and eviction processes

Attend court hearings when required

Ensure AppFolio records are accurate and complete

Leasing & Vacancy Oversight

Monitor vacancies and leasing activity

Work with leasing agents on marketing strategy

Review applications and approve qualified tenants

Team Collaboration

Work closely with coordinator, maintenance, and accounting teams

Escalate legal or financial risks appropriately

Participate in PM meetings and company initiatives

Portfolio Coverage Area Properties are located throughout Hampton Roads including:

Norfolk

Virginia Beach

Chesapeake

Newport News

Hampton

Suffolk

York County / Williamsburg

Portsmouth

Travel between properties is required.

Qualifications

Property management experience preferred (2+ years ideal)

Experience with AppFolio or similar software preferred

Strong communication and organization skills

Ability to manage multiple deadlines and priorities

Professional problem-solver mindset

Virginia Real Estate License

Schedule Full‑time. Some weekends required. Occasional after‑hours escalations as needed. Court attendance required as part of role duties.

Compensation

Competitive salary (based on experience)

Performance bonus opportunities

PTO and company holidays

Support staff provided (coordinator & accounting team

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