Senior Customer Success & Escalations Specialist

A customer-focused manufacturing firm in White Bear Lake is seeking an experienced Customer Service Representative to manage customer inquiries, provide price quotes, and process orders, ensuring high customer satisfaction. Responsibilities also include mentoring junior staff and resolving escalated issues. The ideal candidate has over 4 years of customer service experience in an office setting and should be proficient with Microsoft Office. The role demands strong communication and problem-solving skills. #J-18808-Ljbffr