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Customer Service Representative

The UPS Store, Eureka, MO, United States


The UPS Store – Eureka, MO The UPS Store in

Eureka

is looking for an energetic, outgoing Customer Service Associate who enjoys working with people and delivering outstanding customer service.

Our store provides shipping, printing, and business services to our community, and we are seeking someone who takes pride in helping customers find the best solutions for their needs.

This role is ideal for someone who is friendly, dependable, and eager to learn a variety of skills in a fast‑paced retail environment.

Benefits

Company parties

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

What You’ll Do

Provide excellent customer service to walk‑in customers and handle telephone and email inquiries

Assist customers with shipping packages and selecting the best shipping options

Operate copiers, printers, fax machines, binding equipment, laminators, and point‑of‑sale systems

Provide information about our printing, packaging, and business service solutions

Listen carefully to customer needs and recommend the best products and services

Maintain a clean, organized, and safe store environment

Learn all store products, services, and industry best practices

Assist with additional duties as needed and take initiative in daily operations

What We’re Looking For

Friendly, outgoing personality with strong people skills

Previous retail or customer service experience preferred

High school diploma or GED required

Strong computer and internet skills (Microsoft Office and Adobe experience is a plus)

Excellent communication skills, both verbal and written

Ability to listen to customer needs and recommend solutions

Reliable, punctual, and responsible

Professional appearance and good personal hygiene

Ability to lift 40+ pounds and stand for extended periods

Willingness to learn all aspects of the business quickly

Schedule

Full‑time position

Must be available to work flexible shifts, including some weekends

Why Work With Us

Friendly team environment

Opportunity to learn shipping, printing, and business services

Work directly with customers and local businesses in the community

On‑the‑job training provided

If you enjoy helping people and want to be part of a fast‑paced, community‑focused business, we’d love to hear from you!

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