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Business Development Specialist

Specialty Restoration, Tyler, TX, United States


Specialty Restoration of Texas, a family-owned business since 1968, provides comprehensive disaster relief services for both commercial and residential properties. Known for quality, service, and value, we pride ourselves on treating clients openly, fairly, and honestly. Each project is tailored to meet the unique needs and budget of our customers, using the best-suited materials and services. Whether responding to disasters or handling restoration projects, we are committed to being there for our clients 24/7. Headquartered in Waco, TX, we’ve built a trusted reputation for over five decades.

Position Summary The Business Development Representative is responsible for generating new business opportunities and building long-term referral relationships for both commercial and residential restoration services. This role focuses on developing partnerships with key referral sources, increasing brand awareness, and driving consistent revenue growth through in-person relationship building and strategic outreach.

This is ahighly active, field-based role that requires strong communication skills, self-motivation, and consistency.

Key Responsibilities

Develop and maintain relationships with referral partners

Conduct daily in-person visits to prospective and existing partners

Generate new leads and business opportunities through consistent outreach

Educate partners on Specialty Restoration’s services and capabilities

Track all activity, contacts, and opportunities in the company’s CRM

Follow up consistently to build and maintain strong relationships

Collaborate with operations team to ensure excellent customer experience

Represent the company professionally in the community and at networking events

Consistency and strong work ethic

Positive attitude and resilience

Confidence in face-to-face interactions

Ability to build trust and long-term relationships

Goal-oriented mindset

Coachable and open to feedback

Qualifications

Previous experience in sales, marketing, or customer-facing roles preferred but not required

Strong communication and relationship-building skills

Self-motivated with the ability to work independently

Organized and able to manage a pipeline of contacts and opportunities

Comfortable working in a fast-paced, field-based environment

Valid driver’s license and reliable transportation

Consistency and strong work ethic

Positive attitude and resilience

Confidence in face-to-face interactions

Ability to build trust and long-term relationships

Goal-oriented mindset

Coachable and open to feedback

Performance Metrics Success in this role will be measured by:

Number of weekly in-person visits and follow-ups

Growth of referral network

Leads generated

Revenue produced from business development efforts

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