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Marketing Representative - MGM Grand Detroit

MGM Resorts International, Detroit, MI, United States


Marketing Representative - MGM Grand Detroit page is loaded## Marketing Representative - MGM Grand Detroitlocations: Property - MGM Grand Detroittime type: Part timeposted on: Posted Todayjob requisition id: 273695Detroit, Michigan**The SHOW comes alive at MGM Resorts International****THE JOB:** Join our energetic team as a Marketing Representative and be the face of excitement at the MGM Rewards desk! In this vibrant role, you’ll engage with guests as you promote and enroll them in the fantastic MGM Rewards program, helping them unlock exclusive perks and unforgettable experiences! **THE STARTING RATE:** $18.90 **THE DAY-TO-DAY:*** Assist guests with all requests, answer questions about the MGM Rewards program, direct marketing and special events offers.* Understand and explain program updates and ensure consistent promotion of the GameSense problem gambling program.* Explain the MGM Rewards program in detail, enroll guest in the MGM Rewards Program, redeem guests points or offers.* Redeem, research, and adjust offers, rewards, tier credits and issue comps.* Navigate multiple computer systems including Patron Management.* Make reservations for our preferred players at restaurants, hotel, and transportation.* Assist host in issuing discretionary, and MGM Rewards Point Comps, dining, and hotel reservations.* Run companywide promotional events including but not limited to, Cruise Giveaways, Gift Giveaways, to include unpacking and distributing gifts.* Assist with promotional Slot Tournaments and event ticket distribution.**THE IDEAL CANDIDATE:*** High school diploma, GED, or equivalent* One year of prior relevant customer service experience* Previous experience working in a similar resort setting preferred* Ability to work a varied shift to include weekends, holidays, and evenings**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts* Free meals in our employee dining room* Various programs and networking opportunities to help you get promoted* Volunteer opportunities to give back to the community* Other various discounts with company partners such as travel, electronics, online shopping, and many more!**VIEW JOB DESCRIPTION:** ****Are you ready to **JOIN THE SHOW**At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.comWe are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our and commitment to diversity and inclusion, please visit . For California residents, also see our that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information. #J-18808-Ljbffr