Community Outreach & Housing Director

Overview Seeking: compassionate individuals looking to help make a difference If you are passionate about making a difference in someoneu2019s life and want to work for an organization that appreciates and recognizes their employeeu2019s success, we encourage you to apply today Seeking aFull Time Community Outreach & Housing Director on our Ithaca Corps Team Our Full-Time opportunities offer: u00b7 Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time u00b7 Employer funded Pension Plan (company contributions begin after 1 year of continuous employment) u00b7 Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles u00b7 Company Paid Basic Term Life Insurance for Employee u00b7 Long Term Disability Insurance u00b7 Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life u00b7 Flexible Spending Account u00b7 Eligibility for Federal Student Loan Forgiveness Program u00b7 Tax Deferred Annuity (403B) u00b7 Christmas Bonus u00b7 Wireless discount for Verizon customers u00b7 Free parking SCOPE AND PURPOSE OF POSITION:To provide senior program management services for permanent supportive housing clients. Engage residents through long-term case management, supportive counseling, advocacy and referral to community resources and life-skills training and support. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Senior Case Manager/Outreach Director will oversee the Ithaca Supportive Permanent Housing Program(s) through the ESSHI Program. She/He will conduct all activities to ensure all units are fully leased and in fully compliance with contractual obligations. The Senior Case Manager/Outreach Director will work with subcontractors to assist residents with adjusting to independent living, connect them with appropriate community resources for mental and physical health, work with them to find pro-social activities in the community, and monitor well-being throughout their residence. Services will be provided through a combination of home visits, office appointments, and on-site community meetings. The Salvation Army will check in with the subcontractors and residents by phone or (face-to-face) at least once per week, and more often should the resident need more support during a particular time in his/her life. Life skills classes on various topics will be offered at least monthly in coordination with subcontractors. u2022 Deliver program activities under the direction of the corps officers to ensure contract compliance and adequate standards of care for residents of the program.u2022 Deliver case management services to twenty residents in these ESSHI units. Frequency of support service will be tailored to the residents' needs- increasing the support during transitional or high-stress periods and decreasing during periods of stability.u2022 Meet with residents on an on-going basis based on client needs.u2022 Deliver case management services to eighteen residents of the Second Wind Cottages agency. Using the resources of the TSA Outreach team to help the residents with their transition to permanent stable housing. Frequency of support service will be tailored to the residents' needs increasing the support during transitional or high-stress periods and decreasing during periods of stability.u2022 The Director will have responsibilities of all supportive housing units in these locations. Founders Way (Ithaca), Village Grove (Trumansburg), and Second Wind Cottages (Newfield). The community outreach team will take direction from the Director as the future growth and vision for The Salvation Army and its footprint in the Ithaca and Tompkins County area. u2022 Coordinate with subcontractors to provide life skill workshops monthly and provide as needed assistance with life skills on an individual basis.u2022 Coordinate with subcontractors to oversee the develop of an individualized service plan with each resident based on the residents need and/or interest as well as levels of skill.u2022 Identify needs and make referrals to community providers. u2022 Provide empathetic non-judgmental support in crisis situations and as a part of on-going case management. Monitor/manage agreements with clients. Contract with clients to provide reasonable accommodations for those unable to abide by routine agreements.u2022 Actively monitor client progress towards Individualized goal plans.u2022 Participate in quarterly client case reviews and provide case consultation to other staff members related to client needs.u2022 Collaborate with and provide support to external partners and staff.u2022 Maintain service statistics for internal and external reporting, using database tools. Maintain case records to meet standards (client rights/confidentiality, assessment-based service planning, clear and concise individual case narratives, documentation of referrals, termination of services and/or eviction documentation.) Network with community providers and provide advocacy on behalf of clients. Represent program and agency in the community at meetings and case conferences.u2022 Demonstrate cultural competence, as well as integrate understanding into daily responsibilities and participate in meeting the objectives of The Salvation Army, Empire State Divisional Strategic Priorities, and Ithaca Corps.u2022 Collaborate with community partners to ensure quality of care for residents. Qualifications SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS:u2022 AA and/or 5 years of experience preferred.u2022 Experience/knowledge of mental health, substance abuse issues and community resources required.u2022 Strong engagement and assessment skills and ability to plan and provide appropriate interventions.u2022 Team orientated and service oriented in approach.u2022 Excellent communications skills both verbal and written.u2022 Proficient in computer use to include Microsoft Office and data entry.u2022 Must have valid NYS driver's license.u2022 Must meet training requirements as defined by agency and departmental training plan. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Job LocationsUS-NY-Ithaca Job ID 2026-15134 Category Community and Social Services Compensation Total compensation exceeds the stated base annual salary (or Hourly rate) range. Compensation Min USD $62,353.20/Yr. Compensation Max USD $62,353.20/Yr. Type Regular Full-Time