Fraud Specialist
American National Bank of Texas, Terrell, TX, United States
Description
The
Fraud Specialist
plays a critical role in monitoring suspicious activity/exception alerts to identify fraudulent transactions to mitigate loss. The role communicates with bank employees, customers, merchants, and relevant third parties, and provides support for customer requests and disputes. The Fraud Specialist works closely with the Bank Secrecy Act (BSA) Department providing case documentation and case referrals for timely filing and regulatory requirements for Suspicious Activity Reports (SARS).
Manages investigations of cross-department fraud situations that involve deposit relationships and report's findings and recommendations to management through written reports
Works with management to ensure mitigation efforts are taken on significant fraud issues
Recognizes opportunities for addressing fraud issues, risks and exposures
Creates and retains case management records for investigations, suspicious activity, incidents and events
Develops incident, fraud loss and trend analysis reports
Maintains an understanding of online and call center authentication tools and strategies
Maintains an in-depth understanding of forms of electronic payments such as ACH, Wire, Debit Card, and RDC
Qualifications:
High School diploma or GED; Associate's preferred
2 years bank operational experience
Skills:
Working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills' must be able to do simple math and carry out written instructions
Working conditions are generally favorable
Work occasionally requires more than 40 hours per week to perform the essential functions of the position
Lifting in an office setting may be required up to 30lbs
ANBTX strongly encourages candidates that are fluent in English and Spanish to apply.
Jobs that specifically require candidates to be bilingual will be posted as a requirement.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The
Fraud Specialist
plays a critical role in monitoring suspicious activity/exception alerts to identify fraudulent transactions to mitigate loss. The role communicates with bank employees, customers, merchants, and relevant third parties, and provides support for customer requests and disputes. The Fraud Specialist works closely with the Bank Secrecy Act (BSA) Department providing case documentation and case referrals for timely filing and regulatory requirements for Suspicious Activity Reports (SARS).
Manages investigations of cross-department fraud situations that involve deposit relationships and report's findings and recommendations to management through written reports
Works with management to ensure mitigation efforts are taken on significant fraud issues
Recognizes opportunities for addressing fraud issues, risks and exposures
Creates and retains case management records for investigations, suspicious activity, incidents and events
Develops incident, fraud loss and trend analysis reports
Maintains an understanding of online and call center authentication tools and strategies
Maintains an in-depth understanding of forms of electronic payments such as ACH, Wire, Debit Card, and RDC
Qualifications:
High School diploma or GED; Associate's preferred
2 years bank operational experience
Skills:
Working knowledge of Microsoft Excel and MS Word; basic keyboarding and calculator skills' must be able to do simple math and carry out written instructions
Working conditions are generally favorable
Work occasionally requires more than 40 hours per week to perform the essential functions of the position
Lifting in an office setting may be required up to 30lbs
ANBTX strongly encourages candidates that are fluent in English and Spanish to apply.
Jobs that specifically require candidates to be bilingual will be posted as a requirement.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.