Customer Service Representative
Freudenberg, Durham, NC, United States
Customer Service Representative
Working at Freudenberg: We will wow your world! Responsibilities include customer inquiry handling, order processing, product/service information, documentation and record-keeping, escalation support, customer feedback collection, internal communication, training participation, system proficiency, and quality assurance support. Qualifications include a high school diploma or equivalent, 0-2 years of experience in customer service or a related field, basic proficiency in customer service software and CRM systems, and knowledge of company products or services. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender, national origin, age, mental or physical disability, genetic information, marital status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
Working at Freudenberg: We will wow your world! Responsibilities include customer inquiry handling, order processing, product/service information, documentation and record-keeping, escalation support, customer feedback collection, internal communication, training participation, system proficiency, and quality assurance support. Qualifications include a high school diploma or equivalent, 0-2 years of experience in customer service or a related field, basic proficiency in customer service software and CRM systems, and knowledge of company products or services. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender, national origin, age, mental or physical disability, genetic information, marital status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.