Strategic Enterprise CSM - Outcomes & Growth

A leading technology company is looking for a Strategic Customer Success Manager in Ann Arbor, MI. This role involves owning relationships for a portfolio of 8–12 enterprise accounts, ensuring client satisfaction, and driving retention and expansion opportunities. Candidates must have over 5 years’ experience in customer success or account management, particularly in B2B SaaS, with strong analytical and communication skills. The role is hybrid in nature, integrating client feedback into product roadmaps. #J-18808-Ljbffr