Leasing Consultant
Urban Land Co., Jacksonville, FL, United States
Property: The Cove at Atlantic Beach
What You’ll Do
Lead all renewal program responsibilities including writing and delivering renewal letters 90 days prior to lease expirations based on rates approved by the Property Manager and following up to ensure that renewal leases are completed no later than 30 days prior to lease expiration. Maintain current and complete property management software information; input daily activities such as move‑ins and move‑outs, notices to vacate, resident transfers, lease renewals, lease changes, household and occupant demographics, cancellations, etc. Assist the Property Manager in the eviction process and follow state eviction laws. Manage the application and screening process with prospective residents. Maintain control over rent collections in accordance with Urban guidelines and procedures. Maintain the property’s targeted delinquency goal of less than 1.0% of Gross Potential Income. Apply payments to resident ledgers; follow up with telephone calls and/or demand notices (letters) to ensure prompt payment by residents; create and deliver NSF notification letters; update lease information/changes; turn files over to collection agencies, etc. Inspect condition of move‑outs in a timely manner in order to document charges before reconciling security deposits. Perform leasing activities in partnership with the Leasing Consultant. Assist Property Manager in development of monthly marketing plan and assist the leasing team with collecting data and generating reports on traffic, new leases, and renewals. Manage incoming resident requests and complaints and ensure appropriate response and timely follow‑up. Collaborate with the Property Manager to manage daily operations of the community and ensure that grounds, maintenance, and property are in superior condition. Assist with staff management in addition to, or in the absence, of the Property Manager. Plan, organize, promote, and implement resident functions in conjunction with the management staff. Perform other related duties as required and assigned. About You
At least two (2) years of residential property management, hospitality, and/or community management experience is required. Strong knowledge of fair housing laws and guidelines. Maintains confidentiality in all aspects of the job. Openness and willingness to learn property management and customer relationship management software program(s); knowledge of and experience working with Entrata, Knock, or Onsite is a plus. Flexibility and ability to work in a fast‑paced, dynamic environment with changing priorities. A strong sense of urgency and the ability to work well under pressure, emergencies, and time‑sensitive situations.
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Lead all renewal program responsibilities including writing and delivering renewal letters 90 days prior to lease expirations based on rates approved by the Property Manager and following up to ensure that renewal leases are completed no later than 30 days prior to lease expiration. Maintain current and complete property management software information; input daily activities such as move‑ins and move‑outs, notices to vacate, resident transfers, lease renewals, lease changes, household and occupant demographics, cancellations, etc. Assist the Property Manager in the eviction process and follow state eviction laws. Manage the application and screening process with prospective residents. Maintain control over rent collections in accordance with Urban guidelines and procedures. Maintain the property’s targeted delinquency goal of less than 1.0% of Gross Potential Income. Apply payments to resident ledgers; follow up with telephone calls and/or demand notices (letters) to ensure prompt payment by residents; create and deliver NSF notification letters; update lease information/changes; turn files over to collection agencies, etc. Inspect condition of move‑outs in a timely manner in order to document charges before reconciling security deposits. Perform leasing activities in partnership with the Leasing Consultant. Assist Property Manager in development of monthly marketing plan and assist the leasing team with collecting data and generating reports on traffic, new leases, and renewals. Manage incoming resident requests and complaints and ensure appropriate response and timely follow‑up. Collaborate with the Property Manager to manage daily operations of the community and ensure that grounds, maintenance, and property are in superior condition. Assist with staff management in addition to, or in the absence, of the Property Manager. Plan, organize, promote, and implement resident functions in conjunction with the management staff. Perform other related duties as required and assigned. About You
At least two (2) years of residential property management, hospitality, and/or community management experience is required. Strong knowledge of fair housing laws and guidelines. Maintains confidentiality in all aspects of the job. Openness and willingness to learn property management and customer relationship management software program(s); knowledge of and experience working with Entrata, Knock, or Onsite is a plus. Flexibility and ability to work in a fast‑paced, dynamic environment with changing priorities. A strong sense of urgency and the ability to work well under pressure, emergencies, and time‑sensitive situations.
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