Field Technical Trainer - East
Impulse Dynamics, New York, NY, United States
Hope is Here! Impulse Dynamics (USA), Inc. is a fast-growing medical device company that has pioneered a new form of therapy for heart failure called Cardiac Contractility Modulation, or CCM™ (Technology Transfer), delivered by the company’s Optimizer® Smart System. CCM is a first‑of‑a‑kind, proprietary, life‑changing treatment alternative for a vast population of heart failure patients worldwide. With global headquarters in Marlton, N.J., the company also has offices in Frankfurt, Germany; Pearl River, N.Y.; and Willemstad, Curacao.
Field Technical Trainer – Remote – East Territory The Field Technical Trainer is responsible for supporting sales, marketing, and internal/external customers with specialized technical training on procedural applications of Impulse Dynamics products. S/he will provide technical training within a surgical and/or clinical environment and will mentor and coordinate the Sales team on certification progress.
How You’ll Add Value
Cover cases (commercial & clinical)
Mentor the sales team on their progress toward certification
Triage training opportunities and needs:
Training opportunities for reps seeking certification
Case support needs when non‑certified representatives schedule patient follow‑ups & implants and need coverage
Manage training center relationships and logistics
Create synergies between the commercial and clinical studies teams
Support after‑hour patient hotline and technical service calls
Serve as faculty to represent Level 2 Technical Training
What You’re Bringing With You
Bachelor’s degree required
A degree in Life Sciences or certification from a specialized program is preferred
5+ years of experience in clinical work supporting cardiology within the medical device industry
Experience with customer‑facing relationships, including extensive experience with physicians and patients
Experience with operating room procedures, clinic and surgical center protocols
Valid driver’s license
Travel required – 80 %
Our Commitment to You Our hiring process lets you show off the very best version of yourself while learning all about us at the same time. Impulse Dynamics has been built by great people from diverse backgrounds, and we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Equal Opportunity Employer Statement Impulse Dynamics is an equal opportunity employer. We are committed to the spirit and letter of all federal, state, and local laws and regulations pertaining to equal opportunity. Employment decisions are based on merit, qualifications, and abilities and we do not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other protected status. This policy extends to all terms, conditions, and privileges of employment.
Annual Base Salary Range $110,000 – $120,000
Benefits
Full Coverage Medical Benefits – 100 % coverage for employee and family by Impulse Dynamics
Paid Vacation, floating holidays, and sick time
Paid Holidays
401(k) Match (up to 6 %)
Annual bonus / incentive eligibility
Unless specifically indicated otherwise in writing, all employees are “at‑will” employees. The company reserves the right to modify the aforementioned terms with appropriate notice. The above described compensation and benefits do not constitute a promise of continuity.
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Field Technical Trainer – Remote – East Territory The Field Technical Trainer is responsible for supporting sales, marketing, and internal/external customers with specialized technical training on procedural applications of Impulse Dynamics products. S/he will provide technical training within a surgical and/or clinical environment and will mentor and coordinate the Sales team on certification progress.
How You’ll Add Value
Cover cases (commercial & clinical)
Mentor the sales team on their progress toward certification
Triage training opportunities and needs:
Training opportunities for reps seeking certification
Case support needs when non‑certified representatives schedule patient follow‑ups & implants and need coverage
Manage training center relationships and logistics
Create synergies between the commercial and clinical studies teams
Support after‑hour patient hotline and technical service calls
Serve as faculty to represent Level 2 Technical Training
What You’re Bringing With You
Bachelor’s degree required
A degree in Life Sciences or certification from a specialized program is preferred
5+ years of experience in clinical work supporting cardiology within the medical device industry
Experience with customer‑facing relationships, including extensive experience with physicians and patients
Experience with operating room procedures, clinic and surgical center protocols
Valid driver’s license
Travel required – 80 %
Our Commitment to You Our hiring process lets you show off the very best version of yourself while learning all about us at the same time. Impulse Dynamics has been built by great people from diverse backgrounds, and we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Equal Opportunity Employer Statement Impulse Dynamics is an equal opportunity employer. We are committed to the spirit and letter of all federal, state, and local laws and regulations pertaining to equal opportunity. Employment decisions are based on merit, qualifications, and abilities and we do not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other protected status. This policy extends to all terms, conditions, and privileges of employment.
Annual Base Salary Range $110,000 – $120,000
Benefits
Full Coverage Medical Benefits – 100 % coverage for employee and family by Impulse Dynamics
Paid Vacation, floating holidays, and sick time
Paid Holidays
401(k) Match (up to 6 %)
Annual bonus / incentive eligibility
Unless specifically indicated otherwise in writing, all employees are “at‑will” employees. The company reserves the right to modify the aforementioned terms with appropriate notice. The above described compensation and benefits do not constitute a promise of continuity.
#J-18808-Ljbffr