
Head of Customer Success - SMB & Mid‑Market Growth
Tekmetric, Houston, TX, United States
A leading tech company based in Houston is seeking a Manager for Customer Success in the SMB and Mid-Market segments. This role focuses on building a high-performing team and fostering strong relationships to enhance customer experience. The ideal candidate should have over 5 years of experience in B2B SaaS, including people management, and a proven track record of coaching CSMs. The position offers a hybrid work model with expectations of in-person collaboration for team-building activities.
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