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Senior SaaS Product Support Manager (Remote)

Relativity, Charlotte, NC, United States


A technology company is seeking a Product Support Manager to oversee the support team's operations and ensure customer satisfaction. This role involves managing incidents, collaborating with various departments, and facilitating personnel development within the team. Candidates should have at least three years of experience in a technical support environment and strong leadership skills. The position offers a competitive salary range of $93,000 to $140,000 and requires a blend of technical knowledge and customer service focus. #J-18808-Ljbffr