
Senior SaaS Product Support Manager (Remote)
Relativity, Portland, ME, United States
A leading technology company is seeking a Product Support Manager to oversee team operations, ensure customer satisfaction and maintain high service standards. Responsibilities include managing incidents, coaching team members, and collaborating with cross-functional teams to resolve issues. Ideal candidates will have experience in technical support management, excellent communication skills, and a strong technical background. This role is remote/hybrid and offers a competitive salary ranging from $93,000 to $140,000.
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