Enterprise SaaS Support & Solutions Leader

A leading technology provider is seeking a Technical Support & Solutions Manager in North Carolina to build and lead their enterprise support function for utility clients. This role involves designing scalable support processes, driving timely issue resolution, and collaborating across teams. The ideal candidate will have over 7 years in enterprise SaaS support and experience with high-severity issue management. The position offers a chance to enhance customer trust and operational excellence while supporting critical infrastructure and technology solutions. #J-18808-Ljbffr