Customer Service Representative
Opus, Draper, UT, United States
Fully Remote After In-Office Training
Provide customer support to company clients and customers. Create and manage technician dispatches. Create parts orders. Utilize professional level communication skills to assist management in creating a high level of customer satisfaction. Primary Responsibilities
Answer questions via phone on all company supported software applications. Provide support for company products. Utilize In-House tools to appropriately dispatch field technicians. Answer general program questions from motorists. Perform additional tasks for motorists. Provide inbound sales support. Initiate and respond to emails with clear and professional language. Additional Responsibilities
Provide on-the-job training to new department staff members. Provide computer orientation to new company staff. Other duties and responsibilities as introduced.
#J-18808-Ljbffr
Provide customer support to company clients and customers. Create and manage technician dispatches. Create parts orders. Utilize professional level communication skills to assist management in creating a high level of customer satisfaction. Primary Responsibilities
Answer questions via phone on all company supported software applications. Provide support for company products. Utilize In-House tools to appropriately dispatch field technicians. Answer general program questions from motorists. Perform additional tasks for motorists. Provide inbound sales support. Initiate and respond to emails with clear and professional language. Additional Responsibilities
Provide on-the-job training to new department staff members. Provide computer orientation to new company staff. Other duties and responsibilities as introduced.
#J-18808-Ljbffr