Assistant Director of Alumni Relations and Outreach
Case Western Reserve University, Cleveland, OH, United States
Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $23.68 per hour, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Overview Position objective: Working under the general direction of the Executive Director of Alumni Relations, the Assistant Director of Alumni Relations and Outreach will direct, manage, and oversee a comprehensive alumni engagement program for the School of Medicine and its 16,000+ alumni from all programs, including friends of medicine and current parents of medical students. Duties will include working collaboratively and strategically with alumni relations colleagues across the university. Additional partnerships include, but are not limited to, donor relations, University Marketing and Communications, alumni volunteers, program volunteers, medical alumni board members, and leadership and faculty within the School of Medicine. The assistant director position will oversee and manage events, publications, and programs for advancement initiatives, as well as managing engagement efforts: carrying their own portfolio of alumni relations prospects—totaling 500 prospects. The assistant director works closely with the executive director of alumni outreach, vice dean for development, executive team, and all directors to assist with intersection of moving alumni from engagement to donors for increasing major gift fundraising. The assistant director will develop lasting relationships with alumni, donors, volunteers, and School of Medicine faculty and will plan engagement activities and events which will include executing stewardship activities to recognize and engage medical alumni, donors, and friends to encourage their financial support.
Essential Functions
Implement and manage customized engagement and stewardship strategies for a portfolio of 500+ alumni and donors. Identify and plan opportunities to engage alumni and donors annually with communications, visits, calls, and/or events as appropriate within the medical school and in relation to the various medical school educational tracts, while advising on the best ways to do so. Partner with the executive director of alumni outreach, major gifts officers, and other development colleagues as necessary and oversee customized alumni activities based on current initiatives and relationships at the School of Medicine. Direct and execute engagement and stewardship outreach that works with the major gift cultivation efforts. (40%)
Plan and manage School of Medicine alumni relations Homecoming weekend events, medical alumni board activities, regional travel events, and other related activities that connect alumni and students to the School of Medicine, enhancing overall philanthropic giving. Collaborate with development colleagues and other internal partners to engage alumni, students, faculty, friends and staff in creating engagement opportunities that will result in increasing volunteers, reunion giving initiatives/class scholarship program, and future engagement opportunities to foster philanthropy at the leadership level. Create and manage all content to be sent to constituents necessary for the advancement of all alumni related events. (30%)
Manage and execute the alumni and donor activities, alumni networks (affinity programs) within all School of Medicine programs with cultivation and special events as needed that prepares them for lifelong affinity with the school and university. (15%)
Provide oversight and manage execution of alumni, volunteers and prospect recognition and acknowledgments and other high-level correspondence from senior leadership. Serve as the point of contact for development colleagues to transition constituents from engagement to donors. (10%)
Nonessential Functions
Work with the University Marketing and Communications office to ensure marketing materials are created within university editorial and visual branding guidelines, such as direct mail pieces, alumni recognition materials, holiday cards, event notices, email, newsletters, and invitations. (5%)
Contacts Department: Frequent contact with the vice dean, major gift officers, annual fund senior director, procurement, dean's office staff, University Marketing and Communication team, and administrative staff.
University: Contact with the deans, president's and provost's office, university donor relations and events, other high level development officers, the Alumni Association, The Case Alumni Association, and School of Medicine specific faculty, and University Marketing and Communications to exchange information.
External: Contact with high-level volunteers, donors, alumni and vendors at regional and local hotels, restaurants and transportation companies representing the School of Medicine and university.
Students: Direct contact with student employees, alumni board representatives, and volunteers to exchange information.
Supervisory Responsibilities This position has no direct supervisory responsibility. Indirectly oversee the work of the coordinator and student employee for the alumni department.
Qualifications Experience: 3 or more years of experience in a development or administrative office, preferably development, with progressively increasing responsibilities, particularly in relationship building. Program and systems development and operational experience.
Education: Bachelor's degree required. Continued education in development or non-profit management highly desired.
Required Skills
Strong writing and organizational skills
High attention to detail in a dynamic work environment
Project management skills
Problem solving skills
Highly level of self-motivation
Excellent customer service
Ability to manage a number of projects with minimal direction or supervision
Strong work ethic. Ability to meet consistent attendance.
Data analysis and budgetary skills
Highest degree of professionalism, individual judgment, responsibility, organization and proactive effort
Knowledge of or an ability to quickly learn software systems such as Microsoft Office Suite, Ellucian Advance, iModules, MailChimp, Survey Monkey, social media tools (Facebook, Twitter, Instagram) and Google apps such as Google Drive and Google Forms
Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
Ability to interact with colleagues, supervisors, and customers face to face.
Willingness to learn and work with artificial intelligence (AI) tools and technologies.
Working Conditions Travel on occasion; some evening and weekend work as necessary relating to committee work and events. The employee will perform repetitive motion using computer mouse and keyboard to type.
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
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Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Overview Position objective: Working under the general direction of the Executive Director of Alumni Relations, the Assistant Director of Alumni Relations and Outreach will direct, manage, and oversee a comprehensive alumni engagement program for the School of Medicine and its 16,000+ alumni from all programs, including friends of medicine and current parents of medical students. Duties will include working collaboratively and strategically with alumni relations colleagues across the university. Additional partnerships include, but are not limited to, donor relations, University Marketing and Communications, alumni volunteers, program volunteers, medical alumni board members, and leadership and faculty within the School of Medicine. The assistant director position will oversee and manage events, publications, and programs for advancement initiatives, as well as managing engagement efforts: carrying their own portfolio of alumni relations prospects—totaling 500 prospects. The assistant director works closely with the executive director of alumni outreach, vice dean for development, executive team, and all directors to assist with intersection of moving alumni from engagement to donors for increasing major gift fundraising. The assistant director will develop lasting relationships with alumni, donors, volunteers, and School of Medicine faculty and will plan engagement activities and events which will include executing stewardship activities to recognize and engage medical alumni, donors, and friends to encourage their financial support.
Essential Functions
Implement and manage customized engagement and stewardship strategies for a portfolio of 500+ alumni and donors. Identify and plan opportunities to engage alumni and donors annually with communications, visits, calls, and/or events as appropriate within the medical school and in relation to the various medical school educational tracts, while advising on the best ways to do so. Partner with the executive director of alumni outreach, major gifts officers, and other development colleagues as necessary and oversee customized alumni activities based on current initiatives and relationships at the School of Medicine. Direct and execute engagement and stewardship outreach that works with the major gift cultivation efforts. (40%)
Plan and manage School of Medicine alumni relations Homecoming weekend events, medical alumni board activities, regional travel events, and other related activities that connect alumni and students to the School of Medicine, enhancing overall philanthropic giving. Collaborate with development colleagues and other internal partners to engage alumni, students, faculty, friends and staff in creating engagement opportunities that will result in increasing volunteers, reunion giving initiatives/class scholarship program, and future engagement opportunities to foster philanthropy at the leadership level. Create and manage all content to be sent to constituents necessary for the advancement of all alumni related events. (30%)
Manage and execute the alumni and donor activities, alumni networks (affinity programs) within all School of Medicine programs with cultivation and special events as needed that prepares them for lifelong affinity with the school and university. (15%)
Provide oversight and manage execution of alumni, volunteers and prospect recognition and acknowledgments and other high-level correspondence from senior leadership. Serve as the point of contact for development colleagues to transition constituents from engagement to donors. (10%)
Nonessential Functions
Work with the University Marketing and Communications office to ensure marketing materials are created within university editorial and visual branding guidelines, such as direct mail pieces, alumni recognition materials, holiday cards, event notices, email, newsletters, and invitations. (5%)
Contacts Department: Frequent contact with the vice dean, major gift officers, annual fund senior director, procurement, dean's office staff, University Marketing and Communication team, and administrative staff.
University: Contact with the deans, president's and provost's office, university donor relations and events, other high level development officers, the Alumni Association, The Case Alumni Association, and School of Medicine specific faculty, and University Marketing and Communications to exchange information.
External: Contact with high-level volunteers, donors, alumni and vendors at regional and local hotels, restaurants and transportation companies representing the School of Medicine and university.
Students: Direct contact with student employees, alumni board representatives, and volunteers to exchange information.
Supervisory Responsibilities This position has no direct supervisory responsibility. Indirectly oversee the work of the coordinator and student employee for the alumni department.
Qualifications Experience: 3 or more years of experience in a development or administrative office, preferably development, with progressively increasing responsibilities, particularly in relationship building. Program and systems development and operational experience.
Education: Bachelor's degree required. Continued education in development or non-profit management highly desired.
Required Skills
Strong writing and organizational skills
High attention to detail in a dynamic work environment
Project management skills
Problem solving skills
Highly level of self-motivation
Excellent customer service
Ability to manage a number of projects with minimal direction or supervision
Strong work ethic. Ability to meet consistent attendance.
Data analysis and budgetary skills
Highest degree of professionalism, individual judgment, responsibility, organization and proactive effort
Knowledge of or an ability to quickly learn software systems such as Microsoft Office Suite, Ellucian Advance, iModules, MailChimp, Survey Monkey, social media tools (Facebook, Twitter, Instagram) and Google apps such as Google Drive and Google Forms
Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
Ability to interact with colleagues, supervisors, and customers face to face.
Willingness to learn and work with artificial intelligence (AI) tools and technologies.
Working Conditions Travel on occasion; some evening and weekend work as necessary relating to committee work and events. The employee will perform repetitive motion using computer mouse and keyboard to type.
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
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