Tech Writer
Apex Systems, Cleveland, OH, United States
Tech Content Writer (Onshore)
KeyBank is seeking a juniormid-level Technical Content Writer to support API and microservices documentation efforts within an Agile product team. The resource will work on-site in one of Key's approved hub locations and collaborate closely with the Lead Tech Content Writer, Product Owners, and API engineering teams. This will be a 1-year contract with potential extension, likely processed through Workspan. Core Responsibilities Create and maintain API documentation and technical content for new and existing features. Document microservices, integrations, and product features using tools such as Confluence or similar documentation platforms (specific tools not mandated). Participate as a full member of an Agile scrum team, receiving user stories/tasks and delivering documentation aligned with sprint cycles. Collaborate regularly with the Lead Tech Content Writer for reviews, quality checks, and alignment on documentation standards. Work independently on assigned tasks but present deliverables for stakeholder review. Support API-focused product initiatives and ensure documentation is accurate, clear, and usable for internal teams and consumers. Required Skills & Must-Haves Hands-on API documentation experience (non-negotiable). The resource must already understand what APIs dominimal training. Experience documenting microservices. Experience using Confluence or similar documentation tools (flexible on which tool). Ability to work in an Agile environment and follow defined processes. Strong written communication skills and comfort integrating with business & technical teams. 25 years of relevant experience (junior to mid-level). Nice-to-Haves Banking or financial industry experience is helpful but not required. Experience Level 25 years of relevant experience (junior to mid-level). Not looking for a senior or leadthey already have a Lead Tech Content Writer in place.
KeyBank is seeking a juniormid-level Technical Content Writer to support API and microservices documentation efforts within an Agile product team. The resource will work on-site in one of Key's approved hub locations and collaborate closely with the Lead Tech Content Writer, Product Owners, and API engineering teams. This will be a 1-year contract with potential extension, likely processed through Workspan. Core Responsibilities Create and maintain API documentation and technical content for new and existing features. Document microservices, integrations, and product features using tools such as Confluence or similar documentation platforms (specific tools not mandated). Participate as a full member of an Agile scrum team, receiving user stories/tasks and delivering documentation aligned with sprint cycles. Collaborate regularly with the Lead Tech Content Writer for reviews, quality checks, and alignment on documentation standards. Work independently on assigned tasks but present deliverables for stakeholder review. Support API-focused product initiatives and ensure documentation is accurate, clear, and usable for internal teams and consumers. Required Skills & Must-Haves Hands-on API documentation experience (non-negotiable). The resource must already understand what APIs dominimal training. Experience documenting microservices. Experience using Confluence or similar documentation tools (flexible on which tool). Ability to work in an Agile environment and follow defined processes. Strong written communication skills and comfort integrating with business & technical teams. 25 years of relevant experience (junior to mid-level). Nice-to-Haves Banking or financial industry experience is helpful but not required. Experience Level 25 years of relevant experience (junior to mid-level). Not looking for a senior or leadthey already have a Lead Tech Content Writer in place.